NEW DELHI: The Home Ministry today directed all paramilitary forces to ensure speedy redressal of jawans’ grievances and inform everyone about the existing mechanism to resolve their problems in the wake of a personnel complaining about “poor quality” of food being served in BSF.
In a communication, the Home Ministry told BSF, CRPF, CISF, SSB, ITBP, NSG and Assam Rifles to conduct independent inquiry once a complaint from any jawan is received on any matter and try to resolve it as early as possible.
The seven paramilitary forces have been asked to inform their personnel about the existing grievance redressal cell and register complaints, if any, without any fear, official sources said.
The forces were also told that no jawans should be harassed by their superiors if a complaint is lodged by him or her.
The paramilitary forces were told to accept complaints of jawans through e-letters. Among the seven forces, one has already started receiving the complaints through e-letter, other six have been told to follow suit, sources said.
Meanwhile, Minister of State for Home Kiren Rijiju said that all service personnel should take precautions while posting anything on social media. (AGENCIES)