Excelsior Correspondent
SRINAGAR, June 29: Minister for Food, Civil Supplies and Consumer Affairs (FCS&CA) and Information Department, Choudhary Zulfkar Ali today launched an online web portal “e.window” of Legal Metrology Department (LMD) here at its office building in Bemina.
Congratulating the entire team of LMD, especially Controller LMD, Vipra Bahl on the launch of website, the Minister said it is an appreciative step and would go a long way to ease out consumer dealings with the department.
Briefing the Minister about the website, Controller LMD informed that the main advantage of the website is that it would greatly help in saving the time of consumers as instead of running around, would be able to avail various services offered by LMD by clicking from the comfort of their homes or in their offices.
The Minister was further informed that the website would also enhance transparency in the functioning of the department as it will readily provide information regarding fee structure for various activities including verification fee and license fee.
The Minister was briefed that website is equipped with “Consumer Redressal Mechanism”. A consumer could register his complaint online on www.jklm.nic.in or could even make a phone call on a toll free number-1800 180 7105.
Choudhary Zulfkar Ali was also informed that information regarding rights of consumers and the nature and duties of officers in LMD is also available on the website.
In her presentation, Controller LMD, Vipra Balh informed the Minister that now aspirants including dealers, manufacturers and repairmen do not need to visit our office to get various kinds of forms as the same could be downloaded remotely from the website.
Director FCS&CA, Nissar Ahmad Wani, Joint Controller, LMD Kashmir Amar Singh, Joint Controller, LMD Jammu V S Sambyal, Deputy Controller, Jammu, Kashmir, Manoj Prabhakar, Tanveer Ahmad other concerned officers also attended the function.
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