Excelsior Correspondent
JAMMU, Dec 2: The entire system of Bharat Sanchar Nigam Limited (BSNL) remained collapsed in major parts of Jammu for several hours today following snag in the Northern Telecom Region Cable between Jammu and Pathankot causing inconvenience to the subscribers.
Since this afternoon there was poor connectivity, frequent call drops and low internet speed of the BSNL which resulted into resentment among the subscribers of the State owned company. The intensity of problem can be gauged from the fact that the subscribers were even finding it difficult to approach the officers of the BSNL to ascertain the reason behind the problem.
What to talk of cellular phones even the landline services were hit hard due to damage to the Northern Telecom Region Cable between Jammu and Pathankot. The hardship faced by the subscribers of BSNL made them to plan about shifting to other cellular service providers, whose network is far better than the State-owned company.
This was not for the first time that BSNL subscribers had to face such a problem as frequent breakdown in the network of State owned company has become a routine in Jammu and Kashmir.
A BSNL subscriber Vishal Sharma, a businessman, who conducts his business over his mobile phone, said that during the last many months frequent call drops and low internet connectivity has affected his business adversely.
“I have to line up important meetings on the landline as the mobile network just cannot be trusted for crucial work but sometimes landlines too remain non-functional”, Sharma claimed.
Vinod Bhat, a BSNL subscriber from Old City said every time his mobile phone rings, he runs outside the house to pick the call. “Regular call drops, distortion in voice and slow internet speed have become a routine for the BSNL network”, he further said, adding “the problem becomes worse during adverse weather conditions”.
A BSNL official on the condition of anonymity said that due to increasing number of subscribers the system of BSNL is not able to take the load. “We need to improve our system to provide uninterrupted services to the subscribers”, he added.
On the other hand, private players have been providing interruption-free services resulting in a huge loss to BSNL as many of its (BSNL) subscribers are shifting to private players.
“The worst sufferers are the internet users as broadband services remain out of order most of the times, hampering the work, especially in the offices and banks”, said Sunil, who runs internet café in Shaheedi Chowk area near the Chief Minister’s residence.
When contacted, General Manager, BSNL, Goutam Lal said that Northern Telecom Region (NTR) Cable between Jammu and Pathankote was cut, due to which the BSNL services got hampered. “The cable has been restored and all the BSNL services resumed. But there are issues in some areas like Shaheedi Chowk, Janipur, etc, where the engineers of the BSNL are on the job”, Lal maintained.
Trending Now
E-Paper
Follow our WhatsApp channel