*Assesses J&K EPFO transition to Central EPFO
Excelsior Correspondent
SRINAGAR, July 19: Chief Secretary, Atal Dulloo, today reviewed progress on JK Samadhan initiative, a key good governance project launched by the UT administration in partnership with the Bhaskaracharya National Institute for Space Applications and Geo-informatics (BISAG-N).
The review meeting focused on assessing the current status and future steps of the initiative.
The meeting was attended by Additional Chief Secretary for Forest Ecology and Environment, Commissioner Secretary IT, Secretary Public Grievances and members of BISAG-N team, among other concerned officials.
During the review, the Chief Secretary received update on the progress achieved, so far, under the JK Samadhan initiative, including a detailed account of the functionalities completed by BISAG-N.
The Chief Secretary emphasized the importance of expediting the remaining works to ensure the initiative is promptly dedicated to the public. He issued certain directions including preparation of a comprehensive user manual for the app to enhance its accessibility and user-friendliness.
Dulloo suggested incorporating multimedia elements such as video and audio in the attachment section and ensuring that users receive messages in the language of their choice when filing grievances or complaints. He also recommended that final resolutions be approved by a gazetted officer and proposed the integration of advanced technologies to further improve Government accessibility and responsiveness.
The Chief Secretary asked all the officers to collaborate effectively to ensure app’s timely rollout.
During the meeting, the BISAG-N team presented a detailed update on the reformative measures and advanced technologies integrated into the JK Samadhan app.
They highlighted that JK Samadhan represents a significant enhancement over the previous systems, JKIGRAMS and CPGRAMS, featuring a multilingual AI-based platform. The new system will enable automatic forwarding of grievances to relevant departments, real-time updates, prompt acknowledgements, and a multilingual voice. The app will also offer grievance prioritization, various dashboard types and comprehensive reporting. JK Samadhan is expected to be fully operational soon.
Meanwhile, Chief Secretary chaired a meeting at Civil Secretariat to review the progress of transitioning the Jammu and Kashmir Employees’ Provident Fund Organisation (JK EPFO) to the Central EPFO under the Ministry of Labour & Employment, GoI.
The meeting highlighted a substantial increase in subscriber accounts. Before 2019, there were 490,336 accounts, and this number has grown to 768,993 post-transition.
Similarly, the number of settled claims has risen considerably with 477,090 claims settled, amounting to Rs 2,348 crore.
It was noted that the transition process is almost complete with the majority of subscriber accounts digitized and transferred to the Central EPF Database.
The meeting discussed the status of compliance with Government Order No.37-L&E of 2023 dated July 11, 2023, which pertains to the allocation of assets, manpower, and buildings between the J&K Government and the Central EPFO.
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