Excelsior Correspondent
JAMMU, Oct 17: Jammu Ford opened its second service centre at Akhnoor Road, here today.
The new facility which is state of art is fully equipped with all modern equipments, well trained and experienced manpower to provide best service experience to the customers.
The centre is spread in an area of 20, 000 sq ft, divided into multiple functional areas including body shop, major mechanical shop, vehicle storage area, customer lounge and customer reception etc.
Managing Director Jammu Ford, Sanjay Aggarwal stated that with the new workshop there will be comprehensive improvement in operational processes and service capability levels of dealership which will help to provide professional solutions and better after sales services to the customers.
General Manager Service of Jammu Ford, RS Jaswal said that total service capacity of Jammu Ford has increased substantially, which will help achieving customer satisfaction with greater efficiency.
Jammu Ford recently introduced the Ford Service Road Side Assistance (RSA), which is designed to enhance the overall Ford ownership as it provides 24×7 support in an unlikely event of vehicle breakdown or any other emergency.
Recently, Ford India had a successful launch of Ecosport which received an over whelming response by crossing more than 6000 bookings till date.