Home delivery of LPG

Sir,
Refer news item ‘CAPD asks consumers to lodge complaint for denial of LPG home delivery’ DE Aug 1.
The CAPD has to take many more steps to ensure that consumers get supply of LPG delivered at home. Even now when these are clear cut directions to the Gas Agencies to ensure 100 percent home delivery of the LPG gas in the Jammu City, most of agencies do not honour the directions. They are still rooted in the old system asking consumers to assemble at a specified point and get the cylinder from there. In the process, the people who suffer the most are old men and women who are not in a position to lift the heavy cylinders on their backs or get a labour well in time to do the job. These people are compelled to plead to others to help them in this task. The Department should carry out surprise checks to see whether its rules and regulations are adhered to by the agencies. In case they flout rules, they should be taken to task by suspending their licences.
Yours etc….
Milkhi Ram
Talab Tilloo
Jammu