Excelsior Correspondent
JAMMU, Dec 24: On National Consumer Day, Reliance Retail (RR) Limited, reaffirmed their dedication to consumer safety by signing the Consumer Safety Pledge, an initiative led by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution, Government of India.
The signing ceremony was held in the presence of Pralhad Joshi, Minister of Consumer Affairs, Food and Public Distribution, B L Verma, Minister of State for Consumer Affairs, Food and Public Distribution and Nidhi Khare, Secretary, Department of Consumer Affairs.
The pledge was signed by Ravi Gandhi, President and Chief Public Policy & Regulatory Officer, Reliance Retail Limited, including platforms such as JioMart, AJIO, Reliance Digital and Netmeds.
Speaking on the occasion, Ravi Gandhi said, “Consumer safety has always been a cornerstone of our operations. By signing this pledge, we reiterate our unwavering commitment towards fostering a safe and secure e-commerce marketplace that benefits millions of consumers across.”
B L Verma, MoS for Consumer Affairs, Food and Public Distribution commended the initiative and said, “The proactive initiative of the Deptt of Consumer Affairs under the guidance of PM Narendra Modi is a testament to the commitment of the Government to consumer prosperity. I also appreciate the commitment of all those e-commerce companies that have signed the pledge for creating a safer ecosystem for consumers. Let’s work together towards a future where every consumer has access to safe and reliable products.”
The pledge focuses on four key principles included detecting and preventing the sale of unsafe and non-compliant products, collaborating with statutory authorities to ensure adherence to product safety regulations, raising awareness among sellers about their responsibilities to ensure availability of safe products and empowering consumers with knowledge and mechanisms to report safety concerns.
National Consumer Day, celebrated annually on December 24, highlights the importance of consumer rights in India’s socio-economic fabric.
Reliance Retail’s participation in this initiative exemplifies its dedication to safeguarding consumer interests and rights while fostering trust among its customers.
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