NEW DELHI, Apr 22: IT solutions Tata Consultancy Services (TCS) today said it has signed a four-year comprehensive agreement with Vistara, a joint venture of Tata and Singapore Airlines. As per the agreement, TCS will provide a broad range of IT services in the area of management, application maintenance and application development to help Vistara achieve its goal in customer experience, operational excellence as well as cost leadership, the company said in a statement. Vistara currently offers almost 400 weekly flights to 16 destinations in India, including Delhi, Mumbai, Bengaluru, Hyderabad. “Since the start of Vistara’s journey, TCS has been a key technology partner that assisted us in defining our IT strategy, launch innovation platform items, created dashboards and tracking mechanisms to increase transparency and compliance. Both parties will now see greater synergies as the expanded partnership will extend many benefits to Vistara from TCS’ vast airline domain capabilities as well as help us leverage its world-class technology and innovation competency,” said Phee Teik Veoh, CEO, Vistara in a statement. After the success of the first phase of collaboration, Vistara sought to expand the partnership model, making TCS a strategic partner developing, delivering and managing the next generation of Vistara’s technology stack, allowing the airline to leverage TCS’ expertise to help grow its business in future. This second phase of the partnership started on 18 April 2016 with signing of a formal agreement by Vistara CEO Phee Teik Yeah and TCS Asia Pacific President Girish Ramachandran, the company added. (UNI)
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