JAMMU, Mar 11: Banking Ombudsman Office, RBI Jammu, conducted a public awareness programme at University of Jammu.
The programme was attended by more than 100 participants comprising of Faculty members of Department of Commerce and the Post Graduate students of the University. P Shimrah, Banking Ombudsman for the State of Jammu and Kashmir, addressed the participants and mainly focussing on the foundations for financial freedom, things we can do to get our finance under control, why we need to be financially literate and on the aim and objective of the Banking Ombudsman scheme.
H S Verma, Secretary, Banking Ombudsman (BO), Jammu, explained about the Banking Ombudsman Scheme, RBI guidelines on Limited Liability in case of unauthorised transaction in the account of the bank customers, the Policy of Charter of Customers’ Rights and other recent guidelines issued by the RBI. He also emphasised upon the general precautions to be taken while using various banking facilities like ATMs, Credit /Debit cards etc and not to pay heed to fake e-mails, never to share OTPs on mobile and not to fall prey to any attractive offer like winning lotteries etc.
During the interactive session, students and the faculty members came out with their doubts regarding the functioning of banking system in India. Their doubts were cleared by the officials of OBO, Jammu.
The programme ended with Professor Neetu Andgotra, Head of the Department of Commerce proposing the vote of thanks to the BO and his team for imparting useful information to the audience. She requested the BO to organize such programme on larger scale in near future for the benefit of the faculty members and the students of other Departments in the University.