Sir,
This has reference to the news item ‘Poor Cell phone’ internet connecting irks subscribers’ DE Nov 13.
The telecommunication service in the State are in a shambles. No service provider is in a position to provide satisfactory service to its subscribers. These service providers just launch schemes to attract subscribers. When it comes to providing reliable service, everybody goes on back foot.
Worst is the service of Bharat Sanchar Nigam Limited. It cares two hoots for its customers. It is hardly bothered by the pleas and requests made by subscribers for efficient service. The telephone calls made through BSNL gets off and on snapped, thereby causing great inconvenience to people. Despite being in competition. BSNL fails to update its services. Its attitude towards subscribers is quite apathetic. Despite reminders to upgrade services, it has taken subscribers for granted.
It is requested to Telecom authorities to direct these service providers to provide reliable service.
Yours etc….
Ravi Sharma
Gangyal
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