NEW DELHI: Amazon India is reaching out to customers to assure them that receiving deliveries through its platform is safe, and that it continues to take preventative hygiene measures across its sites.
The move comes a day after a pizza delivery boy in the city tested positive for COVID-19, and 72 families that had come in contact with him were put under quarantine.
The development created concern around whether receiving home delivery of food and other items is a safe option.
Amazon, in a statement, said it has advised its delivery associates to clean all frequently touched surfaces of their vehicles and delivery devices at the start and end of routes.
It has also mandated all delivery associates to stay home if they feel sick or have a fever.
“…As an added measure of safety, (Amazon) has temporarily changed the way it’s delivering your items. Based on regional regulations and social distancing requirements in the new process, the delivery associate will place your package at your doorstep and maintain a 2 metre distance,” it noted.
In order to adhere to social distancing, and as additional precautionary measure, Amazon has also temporarily suspended processes like exchange and return of products. (AGENCIES)
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