Excelsior Correspondent
SRINAGAR, Oct 16: Advisor to Governor K.K Sharma today met a team of Department of Administrative Reforms and Public Grievances (DARPG), Government of India.
The team discussed functioning of Governor’s Grievance Cell and various mechanisms for the redressal of grievances after having a firsthand experience of functioning of the Cell during public darbar of the Advisor.
The meeting further discussed the improvements which can be brought in the grievance redressal besides integration of the portal of grievance cell with the Centers Personalized Grievance Redressal and Monitoring System (CPGRAM).
The Advisor also asked the visiting team to come up with suggestions regarding further improvement if any so that the grievance redressal cell is made more broad based and people centric.
The visiting team was led by Joint Secretary, DARPG, V Shashank Shekhar and also included Director DARPG, Alpana Shukla Rao, Deputy Secretary Prisca Methew and Deputy Secretary Ajit Kumar Sah as members.
It is pertinent to mention that the central team was on a two-day visit to get first hand information about the functioning of the grievance redressal cell and the mechanisms being put in place for prompt and effective disposal of the various issues being faced by the general public.
The team also called on Advisor K Skandan to discuss arrangements made for two-day conference on Disaster Management scheduled to be held from November 30, 2019.
The team stressed on ensuring fool proof arrangements for making the conference a grand success.
The two-day conference will be held in Jammu where experts on disaster management from different parts of the country are expected to participate.
The Advisor sought DARPG’s cooperation and assistance for the upcoming event while selecting the experts who would speak on the myriad topic of disaster management during the conference and educate the participants about latest techniques in pre and post-disaster scenario.
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