Excelsior Correspondent
SRINAGAR, July 27: Cyber Police Kashmir has worked out AnyDesk fraud and saved lakhs of rupees of the complaint in a time bound manner.
Official spokesman said that a person from Uri area of district Baramulla wanted to seek a refund for the cancellation of his air ticket and while searching for a customer care number, he found a number and dialled it.
He immediately received back call and was told that the refund amount could be transferred immediately via Google Pay and for this he would have to download a mobile application called AnyDesk on his cell phone.
On following the directions on phone, all the money (Rs 5,45,000) in his bank account got debited in minutes and the matter was immediately reported to Cyber Police Station Kashmir Zone.
On the directions of SP Cyber Police Kashmir Tahir Ashraf, the Financial Fraud team of Cyber Police acted swiftly and after strenuous efforts, the Cyber Police traced out the UPI transaction details which were made by the fraudsters in 14 different transactions amounting to Rs 5,45,000.
The fraudsters transferred the amount from CC AVENUE, Paytm (payment gateways) that was further settled to one US based company Melot Technologies Pvt Limited. The matter was taken up with the merchant about these fraudulent transactions and accordingly the transactions were blocked for further use. With this initiative, an amount of Rs 5,45,000 was recovered and refund process initiated to the complainant source account.
A similar complaint was also received wherein one complainant was duped of Rs 2997 when he was looking for a customer care number as his refrigerator got faulty and was made to download the same AnyDesk App on his cell phone through a fake customer care number which he got through Google search.
The genuine customer fraudulently lost an amount of Rs 2997 from his bank account. On this, Cyber Police Station took immediate measures, traced it and recovered and refunded the partial amount to the complainants source account.
“There have been several such cases over the past few months wherein the fake customer care representatives ask for the customer bank details on the pretext of helping them or they even share the link of an application which customers are asked to download on their phones to get the refund”, the SP Cyber Police Kashmir said, adding “these scams happen when the victim opens online banking app or UPI app on their phones to do a transaction without knowing that someone is watching through AnyDesk”.
He has advised the general public that AnyDesk is an application and a remote access desktop software tool, which provides a third party control of the user’s device. “People should refrain from using such apps or dialing fake helpline or customer care numbers found on Google Search Engine”, he added.
Follow our WhatsApp channel