Excelsior Correspondent
JAMMU, Dec 10: Jammu Airport Director Devender Yadav today said that no security issues, medical emergencies, or left-behind baggage cases were reported during the IndiGo flight disruptions.
Click here to watch video
“Despite disruptions at various airports across the country, Jammu Airport remained stable due to strong teamwork and proactive coordination among all agencies. Our priority was to ensure passenger comfort, safety, and clear communication at every step,” he said, while talking to media persons, here today.
The Airport Director claimed that IndiGo Airlines arranged hotel accommodation for passengers impacted by cancellations, provided refreshments during delays, and processed full refunds for all cancelled flights. Timely announcements, display updates and fully manned airline counters ensured clear communication with passengers, he said.
Flight disruptions in Jammu began on December 3 with the cancellation of an IndiGo flight, followed by four cancellations and six delays on December 4. The worst impact was on December 5, when all 11 flights of the IndiGo were cancelled. The flight operations stabilised from December 6, though cancellations continued — three each on December 6, 7 and 8, two on December 9, and one on December 10.
Mr Yadav said that barring some flight cancellations or delays by IndiGo, all other airlines operated normally, with no stranded passengers or aircraft at the airport. “Jammu Airport reaffirms its commitment to delivering a safe, efficient, and passenger-friendly travel experience,” the Director said, adding that Airport stakeholders, including Airport Authority of India, Central Industrial Security Force (CISF), airlines, ground handling teams, service staff and housekeeping personnel, worked in close coordination to ensure smooth facilitation.
The Director further said that special assistance was provided to senior citizens, children, pregnant women, and passengers with reduced mobility. Additional housekeeping staff was deployed to maintain enhanced cleanliness, and all food and beverage outlets were directed to keep sufficient supplies, he added.
Follow our WhatsApp channel
