Excelsior Correspondent
JAMMU, Dec 21: Inspector General of Police (IGP), Jammu Zone, Bhim Sen Tuti, today visited the District Police Lines (DPL) Jammu and District Police Control Room (PCR) Jammu to review the preparedness for the implementation of the Emergency Response Support System (ERSS-112).
The IGP chaired a high-level meeting at the Conference Hall of DPL Jammu to assess the rollout of ERSS-2.0 and the improvements over ERSS-1.0.
The discussions focused on reducing response time through better system optimisation and use of modern technology.
Key areas reviewed included GPS-based vehicle tracking, Location Based Services (LBS), Emergency Location Service (ELS) and faster response mechanisms on Dial 112.
The four core components of ERSS – Emergency Caller Interface, Dispatcher, Field Responder and Supervisor – were reviewed to ensure real-time coordination, effective supervision and quick response.
The IGP also visited District PCR Jammu, where ERSS-112 is proposed to be made operational.
He reviewed the existing infrastructure, technical readiness, space availability and logistical arrangements.
Gaps related to manpower, emergency response vehicles, technical support and response-time benchmarks were identified.
Manpower requirements, deployment of emergency response vehicles and system integration were discussed in detail to ensure smooth and timely implementation of ERSS-2.0.
The meeting was attended by DIG JSK Range Shiv Kumar Sharma, SSP Jammu Joginder Singh, SSP PCR Jammu Koushal Kumar, SP Headquarters Jammu Irshad H Rather, DySP DAR Jammu Tahir Amin Sheikh, ERSS Nodal Officer PCR Jammu Nadia Farooq, along with the technical team.
Addressing the officers, the IGP said that ERSS-112 is a vital, citizen-centric emergency service and stressed the need for faster response through technology-driven processes, accurate location tracking and accountability at all levels to save lives and strengthen public confidence.
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