Cyber Police saves Rs 13 lakh lost to multiple cyber fraud scams

Excelsior Correspondent
SRINAGAR, May 11: Cyber Police Station Kashmir Zone, Srinagar today said that it received multiple complaints in the past month wherein complainants have been duped by fraudsters in OTP & UPI frauds.
Police spokesman said that in one incident, one complainant was duped of Rs 2 lakhs through UPI Scam. The complainant dialled a fake Air Asia Airlines Call Centre number that he found on Google search. He wanted to seek a refund for the cancellation of his ticket.
“As he was struggling to find a customer care number, he googled it and dialled a number from the search results. He immediately received a back call and was told that the refund amount could be transferred immediately via Google Pay and he would have to download a mobile application called Team Viewer Quick Support on his cell phone,” the police said.
The police said that the Victim followed the steps dictated to him by the fraudster and downloaded the app (Team Viewer Quick Support) on his cell phone and the fraudster also directed him to open his banking app.
“The fraudster taking control of his cell phone through Team Viewer Quick Support app and withdraw an amount of Rs. 2 lakhs from his bank account. The Victim after realizing that he has been trapped in a cyber-fraud immediately contacted Cyber Police Station, Kashmir Zone, Srinagar and narrated the whole story,” the police said.
Cyber Police said that it acted swiftly and with strenuous efforts were able to save Rs. 2 lakhs of the victim. These scams happen when the victim opens an online banking app or UPI app on his phone to do a transaction, without knowing that someone is watching through Team Viewer Quick Support.
In OTP frauds multiple complaints, the police said, were received regarding Vishing (OTP) scams wherein the complainants got fraud phone calls from fraudsters claiming to be officers from the Bank.
“These fraudsters convinced the complainants and informed them that their debit cards (ATM card) have been blocked and are due for renewal. To renew the ATM cards the complainants were asked to share the card details along with 06 digits OTP received on their cell phones,” the police said.
The victims do not know these scams shared their card details along with OTP due to which an amount of Rs 11,00,000 (11 lakhs) were deducted from their bank accounts, police said.
“The complainants contacted the Cyber Police Kashmir immediately, and with strenuous efforts, Cyber Police Kashmir was able to block an amount of Rs 11,00,000 and refunded back into the complainant’s accounts,” it said.