Excelsior Correspondent
JAMMU, Apr 10: Reserve Bank of India, Jammu organized one-day workshop for Financial Literacy Counsellors (FLCs) in Jammu today.
The workshop was inaugurated by NK Sahu, Regional Director for Jammu & Kashmir, in which FLCs from various districts of the State, Lead District Managers and other bank officials participated.
In his inaugural address, Sahu highlighted the importance of the Counsellors as they bridge the knowledge gaps among masses.
He impressed upon their new role in view of RBI’s emphasis on “Going Digital Banking through UPI & *99# (USSD) for the year 2017-18 and Government’s focus on digitization. He also advised the FLCs to keep themselves up to date of all the developments in the field of banking and finance.
Satya Narain, DGM, RBI welcomed all the participants. In his welcome address, he referring to the developments in the field of digital banking, reiterated that the role of FLCs has become more significant in present scenario.
In the workshop, experts from OBO, Jammu, NPCI Delhi, SBI, J&K Bank, PNB and J&K SLBC conducted different sessions. The issues ranging from digital banking with special reference to UPI, USSD& BHIM to Customer Grievance Redressal Mecha-nism were covered in the workshop.
The programme was well appreciated by all the participants who felt that the role to be played by them in making the country more financially and digitally literate is becoming crucial in future.
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