Excelsior Correspondent
JAMMU, Sept 12: Government has taken various initiatives to protect and promote consumer sovereignty.
This was stated by Choudhary Zulfikar Ali, Minister of CAPD and Tribal Affairs while speaking at the valedictory function of the two day workshop on “Consumer Protection and Consumer Welfare” organized by Indian Institute of Public Administration, J&K Regional Branch in collaboration with Centre for Consumer Studies, IIPA, New Delhi.
Minister informed that the Government is taking proactive measures to introduce new legislation that will ensure protection of consumer rights. He added that a State level Consumer Protection Authority will be established in the near future and also a proposal to establish an independent Directorate of Consumer Affairs has already been submitted.
Dr Ashok Bhan, patron, IIPA J&K Regional Branch in his address emphasized on focusing on capacity building programmes and said that IIPA can play a critical role in this direction.
Dr CM Seth, Vice-Chairman, IIPA JK Regional Branch in his welcome address emphasized on the strengthening the role of enforcement agencies and shared the genesis of IIPA.
Prof Suresh Misra presented a detail report on the proceedings of the two day workshop and emphasized on the establishment of State Level Consumer Helpline and Grahak Suvidha Kendra.
GS Chib, Director, CAPD, Jammu was also present on the occasion.
Er JBS Johar presented formal vote of thanks.
Dr Komal Nagar, Joint Director (Seminars) and Dr Anil Gupta, Joint Secretary, IIPA conducted the proceedings during the day.
Earlier during the day seven sessions related to the theme of the workshop were held. These included “Consumer Education and Awareness” by Prof Suresh Misra, “Legal Metrology Department–Expectations of Consumers” by Manoj Parbakar, Deputy Controller, Legal Metrology Department, “Drugs Food Safety & Standards-Consumers” by Lotika Khajuria, Deputy Controller, Drugs and Food Control Organization, Jammu, “Medical Service and Consumers” by Dr Sapna Chadha, “Electricity and Consumers” by Er DS Pawar, Former Member, J&K SERC, “Consumers & Role of Consumer Welfare Association” by Er Vikram Gour, President, CWA, “Working of Consumer Redressal Agencies” DK Kapoor, Member, J&K State Consumer Disputes Redressal Commission.
The workshop was attended by over 100 delegates from various departments including Department of CAPD, Drugs and Food Control Organization, Legal Metrology, Health, Medical Care, Power Development Department, RTIC, JMC, J&K Bank Limited, Private Nursing Homes, Co-operate Sector, Institution of Engineers, Institute of Dental Science and ASCOMS.
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