Excelsior Correspondent
JAMMU, Dec 10: Chief Secretary, Atal Dulloo today chaired a high-level meeting of the Information Technology Department to review the functioning of Common Service Centres (CSCs), assess the range and quality of services being delivered to citizens, and chart out a roadmap for expanding their reach across all districts of J&K.
The meeting was attended by the Additional Chief Secretary, Agriculture Production Department and Power Development Department; Principal Secretary, Finance; Secretary, Information Technology; Secretary, J&K Building and Other Construction Workers Welfare Board; Managing Director, JPDCL; Chief Executive Officer, JaKeGA; State Head, CSC-SPV, besides other senior officers of the concerned departments.
Taking a detailed appraisal of CSC operations, the Chief Secretary stressed the need for a comprehensive analysis of their reach at the panchayat level and directed the department to formulate a focused plan to ensure saturation of CSC services in every panchayat of the UT.
He underscored the transformative potential of digital and online services, noting that CSCs play a critical role in enabling citizens to access a wide range of services at their doorsteps. Emphasising timely action, he called for the preparation of a concrete three-month action plan for onboarding new services on the CSC portal and for close monitoring to ensure their successful implementation.
The Chief Secretary also sought updates from Deputy Commissioners on the status of Digital Centres of Excellence in their respective districts. He urged them to extend all necessary support to expedite the establishment of these centres, highlighting that they would function as comprehensive Seva Kendras providing multiple services under one roof.
The Additional Chief Secretary, APD and PDD, Shailendra Kumar highlighted the need to promote greater adoption of Digi Locker among the public. He observed that while the utility of the platform is significant, its uptake remains low, and stressed the importance of creating awareness through parent-teacher meetings, village-level outreach programmes and other community engagement initiatives.
The Principal Secretary, Finance, Santosh D Vaidya emphasised the role of CSCs in generating awareness and mobilising beneficiaries under the Pradhan Mantri Shram Yogi Maandhan (PM-SYM) scheme, pointing out that CSCs have been specifically entrusted with this responsibility as part of the scheme design.
Secretary, IT, Dr Piyush Singla, apprised the meeting of the current spread and operational status of CSCs across the Union Territory. He presented a comparative overview of services available earlier and those presently being delivered through the CSC ecosystem, also informing the participants about notified service charges and their uniform enforcement.
Follow our WhatsApp channel
