Paytm users to pay 2% charge on using credit cards to top up wallets

NEW DELHI: Paytm users will have to pay a 2 per cent fee on the amount added to their e-wallet using a credit card.

Until now, users had to pay 2 per cent fee if they loaded more than Rs 10,000 in their e-wallets via credit card in a month.

A message saying “Nominal charge of 2 per cent is applicable on adding money using credit card. Nominal fee is applicable since we pay high charges to your bank/payment network when you add money using a credit card. Please use UPI or debit card to add money for free” is displayed when customers attempt to add money to their Paytm wallet via a credit card.

Paytm is also providing an offer, wherein users will get 2 per cent cashback up to Rs 200 on adding minimum Rs 50 using credit card, as per the message.

When contacted, a Paytm Payments Bank spokesperson said customers have the flexibility to add money to their Paytm wallet from any of their preferred funding source, including UPI, net banking and cards.

“The banks and credit card companies charge a fee for loading money into the Paytm wallet from any of these sources. The 2 per cent charge is passed on to customers, who use credit cards for adding funds to their wallet. For all other sources, we will continue to absorb the cost of loading money,” the spokesperson said. (AGENCIES)