EDITORIAL

Dengue strikes

Dengue fever is one of the oldest arthropod-born viral diseases known in the country. Yet, it has often assumed nearly an epidemic form. The obvious reason for this can only be laxity in sustaining the measures to contain it. There is a general tendency on our part to become active when we have a crisis on hand. We forget it the moment it is either contained or blows over. Dengue is a notable case in point. It has made its ugly presence felt with a sickening regularity. Unfortunately each time it has managed to take a few human lives. Over the years serious medical studies have traced its genesis to reasons all of which can be easily eliminated. Primarily it is the outcome of unhygienic surroundings. Experts have observed that rapid transportation, industrialisation, movement of infected ...more

ISI of Pakistan

It is a real-life tale that readily comes to mind. A group of journalists from South Asian countries were travelling in a bus in Pakistan's Capital city of Islamabad. All of a sudden one of them got up, drew everyone's attention and bowed his head in front of a large well-lit compound. He did so in as much seriousness as in jest. "You are passing through Pakistan's real power centre," he remarked. "Behind this wall," he added, "is the headquarters of ISI." His manner seemed to convey disgust laced with awe. Of course, one and all knew that ISI .....more

Will Pak walk the talk on terror!

By Subhashis Mittra

It was indeed "Mohabbat Zindabad". After hitting a road block in the aftermath of the serial blasts in Mumbai in July, the chill in the India-Pakistan peace process seems to have thawed. The major turnaround came about when Prime Minister Dr Manmohan ....more

Indian writing in english

By Shravan Vats

In the first few years after Independence, most Indian probably thought it right that English should be largely removed from the face of the country, and believed that this would happen within a decade or two. This belief was enshrined in the Constitution which stipulated that Hindi would become the sole official language of the country by 1965. However, the insensitivity, ignorance and brutality of Hindi protagonists has . . .......more

E-delivery of quality
public services

By Rajiv Rastogi

Access to efficient and responsive government is no longer a privilege to be enjoyed by a few; it is now the rightful expectation of all citizens, especially those previously disadvantaged. The need today is to provide citizen-centric governance focused on delivery of high quality public services . .......more

EDITORIAL

Dengue strikes

Dengue fever is one of the oldest arthropod-born viral diseases known in the country. Yet, it has often assumed nearly an epidemic form. The obvious reason for this can only be laxity in sustaining the measures to contain it. There is a general tendency on our part to become active when we have a crisis on hand. We forget it the moment it is either contained or blows over. Dengue is a notable case in point. It has made its ugly presence felt with a sickening regularity. Unfortunately each time it has managed to take a few human lives. Over the years serious medical studies have traced its genesis to reasons all of which can be easily eliminated. Primarily it is the outcome of unhygienic surroundings. Experts have observed that rapid transportation, industrialisation, movement of infected human populations/mosquitoes and the changing ecology have facilitated its spread to newer areas. It can but be a matter of regret that the prestigious All-India Institute of Medical Sciences (AIIMS) in the national capital has fallen prey to it. Quite a few other hospitals in Delhi have been pulled up for not maintaining prescribed cleanliness standards. Not surprisingly, therefore, even doctors have contracted the sickness. It is possible that similar deplorable conditions prevail elsewhere but may not have been examined so far. A timely response could have avoided such embarrassment at least for sanatoriums. In addition to Delhi, Uttar Pradesh, Rajasthan and Haryana are among the worst sufferers. Many people have died while hundreds of them are under treatment. At the official level there is no formal declaration of an epidemic thus far but it has been conceded that it is endemic. For the victims it is merely a technical distinction that has no significant meaning.

In this region one person of Surankote tehsil in Poonch district showing signs of dengue has tested positive. It can be the tip of the iceberg. We must remember that the majority of our districts hospitals are in a bad shape. There are other details that are equally relevant. Streets in all major towns are mostly dirty. Open drains are an invitation to mosquitoes to multiply their numbers. A quick look back reveals that Jammu is vulnerable to dengue. The Pune-based National Institute of Virology had found four strains of dengue virus from patients during the course of an investigation. Its work was related to the outbreak of febrile illness with haemorrhagic manifestations in November 1993. Its information then obtained from the State health authorities had revealed a total of 4574 cases of "viral fever". Eighteen of them were fatal but the exact cause of death of these persons could not be ascertained. Another piece of research (it was concerned mainly with Ludhiana city in Punjab) has established "epidemic of dengue outbreak" in Jammu way back in 1974. This was the finding of the Delhi-based National Institute of Communicable Diseases (NICD) which has now confirmed the Surankote alarm.

To find fault in the midst of a calamity does not serve any purpose. The priority at this moment should be to nip the ailment in the bud. It is an exercise that should be carried out with single-minded pursuit. We must convert the challenge into an opportunity to ensure that there is no recurrence of dengue.

ISI of Pakistan

It is a real-life tale that readily comes to mind. A group of journalists from South Asian countries were travelling in a bus in Pakistan's Capital city of Islamabad. All of a sudden one of them got up, drew everyone's attention and bowed his head in front of a large well-lit compound. He did so in as much seriousness as in jest. "You are passing through Pakistan's real power centre," he remarked. "Behind this wall," he added, "is the headquarters of ISI." His manner seemed to convey disgust laced with awe. Of course, one and all knew that ISI stood for Pakistan's Inter-Services Intelligence (ISI). Few spy networks have evoked such anger, hatred and curiosity globally as ISI has done. This has been evident during the last few days as well. Before the Mumbai police pointed an accusing finger at Pakistan's intelligence agency Afghanistan President Hamid Karzai and a secret British document had sought to put ISI in the dock. Mr Karzai was angry during his visit to the United States that ISI was covertly supporting the Taliban insurgency raging in southern Afghanistan. It was a coincidence that a background paper written for the British Ministry of Defence by a consultant with a military intelligence background also made similar allegation around the same time (The British Government, however, distanced itself from the report). Mr Karzai had actually gone on to compare Pakistan's sleuths with snakes. The General who happened to be first in the US and then London those days was infuriated. In a resolute defence of ISI in a BBC interview he hit back: "Remember my words, if ISI is not with you and Pakistan is not with you, you will lose in Afghanistan...You will be brought down to your knees if Pakistan does not cooperate with you." He must be feeling cut up that despite having handed over hundreds of Al Qaeda activists to the US and Britain he was not being trusted. In reality this is his headache that he and ISI both are being increasingly seen as playing a double game in the name of "war against terrorism". It is generally believed that they are again propping up Taliban to counter the increasing Indian influence in Afghanistan. Incidentally Pakistan and Mr Karzai too had moved together for quite some time developing common interests in the latter's home country. Mr Karzai severed the links the moment he learnt that his father had been assassinated at the behest of ISI.

In the murky world of undercover work nothing is impossible. However, it has been seen that intelligence agencies become powerful tools of governance during military dictatorships and Communist regimes only to let them down at critical moments. Despite ubiquitous KGB, for example, the Soviet Union was disintegrated. Likewise ISI had got teeth during the terms of military dictators Ayub Khan, Yahya Khan and Zia-ul-Haq. It could neither avert their defeats in wars nor stop the split of Pakistan in distinct parts. Its mischief in Punjab also ended in a miserable failure. It is a matter of time before its bluff in North-East and this State is called notwithstanding the General's brave utterances. ISI's experience shows that a secret service merely wastes its energy when it exceeds its brief of keeping its own house in order.

Will Pak walk the talk on terror!

By Subhashis Mittra

It was indeed "Mohabbat Zindabad". After hitting a road block in the aftermath of the serial blasts in Mumbai in July, the chill in the India-Pakistan peace process seems to have thawed. The major turnaround came about when Prime Minister Dr Manmohan Singh met President Pervez Musharraf in havana on the sidelines of the NAM Summit. The decision to resume the Foreign Secretary level composite dialogue at the earliest possible is indeed a welcome opportunity to put the peace process back on track.

At the same time, the path-breaking agreement to put in place an institutional mechanism to counter cross border terrorism is equally significant, if not more. This is because in getting Islamabad to accept such a mechanism, Dr Singh appears to have regained control over the negotiations with Pakistan.

It may be recalled that when he met General Musharraf in New York on the sidelines of the UN General Assembly, Dr Singh found it difficult to move the peace process forward. When the Mumbai massacre two months ago threatened to undermine the very basis of the negotiatons with Pakistan, the Prime Minister had decided to convey a tough message to Musharraf on terrorism.

In Havana, both the leaders agreed that the success of the peace process was important not only for the two countries but for the future of the entire region. Holding firm to his beleif that the destinies of India and Pakistan were interlinked, Dr Singh had to do a tough balancing act by getting Musharraf to act on terrorism.

While India had its way on getting Pakistan to publicly state that it will walk the talk on terror, New Delhi also went some distance to make the statement palatable to Islamabad. The Joint Statement, issued after the hour-long meeting that began with a warm handshake between the two leaders, said that they decided to continue the joint search for a peaceful negotiated settlement of all issues including Jammu and Kashmir. India also got Pakistan to remain committed to all joint statement made so far.

Though the full nature of conversation has not been revealed, it is believed that during his talks with the General, Dr Singh might have reaffirmed the Indian commitment to find final solution to the Kashmir question. Experts feel that the two leaders would have agreed on intensifying the back channel negotiations on the subject, which have reportedly made considerable progress already.

The Prime Minister has accepted Musharraf's invitation to visit Pakistan, though the time for what Dr Singh called "a purposeful visit" could be decided by diplomatic channels. While no dates have been announced for Dr Singh's visit to Pakistan, it is very much likely that the two leaders have decided to press their bureaucracies to get their act together and generate substantive results. It is also significant that the two leaders have explicitly asked their Foreign Secretaries to take the lead in clinching the agreements on issues like Siachen and Sir Creek. The Manmohan Singh Government should seize the opportunity with both hands and fast-track resolution of the unwanted disputes over the two issues. Experts are due to begin a survey of the Sir Creek in November as a prelude to delineating the international border and the maritime boundary.

The Pakistan President in his address to NAM Summit noted that the three years of peace process between the two countries had led to confidence building and improved environment in bilateral relations. Pakistan is making sincere efforts to promote peace and cooperation in South Asia, he said and added that he was determined to pursue the peace process to resolve all outstanding issues with New Delhi, including Kashmir.

That Musharraf meant business was evident from his remark that finger pointing will help no one. The General's remark that Indo-Pak relations have never been this good is very significant. In fact, before winding up their joint appearance before the media in Havana, General Musharraf quipped "Mohabbat Zindabad" - a line from the legendary song in Mughal-e-Azam - expressing satisfaction over the outcome of the talks.

Significantly, the Joint Statement went on to say that the two leaders met in the aftermath of the Mumbai blasts and "strong condemned all acts of terrorism and agreed that terrorism is a scourge that needs to be effectively dealt with."

Diplomatic circles are of the opinion that the agreement on a joint anti-terror mechanism, a new development in India-Pakistan relations, helped the two countries move forward with the resumption of their dialogue which came to a halt after the Mumbai blasts. The Indian position had been that without credible assurances from Pakistan on halting cross border terrorism it would not be possible to resume the composite dialogue at the Foreign Secretary level.

The new agreement on anti-terrorism mechanism, the strong condemnation of terrorism in the Joint Statement and the reiteration of past commitments including the commitment not to allow Pakistan's territory to be used to mount terrorists attacks on India were the salient aspects that made the resumption of dialogue possible.

New Delhi believes that there are elements in Pakistan that are committing terrorist acts in India and the institutional mechanism is one way of dealing with those elements. Terrorist incidents make it very difficult to carry Indian public opinion along and do business as usual with Pakistan and major incidents have to be stopped. The new institutional mechanism is one step that should help alongwith India's own national measures to counter terrorism. While there can be no guarantee, it would represent the best effort and even if terrorism came down in a small way, it would be helpful.

On Jammu and Kashmir, the two sides have decided to continue the "joint search for mutually acceptable options for a peaceful negotiated settlement of all issues between India and Pakistan, including the issue of Jammu and Kashmir, in a sincere and purposeful manner. Referring to the "useful discussions" on Jammu and Kashmir, the joint statement said that "there is need to build on convergences and narrow down divergences."

Gen Musharraf has already said that his meeting with Dr Singh augured well for resolving bilateral issues, including Kashmir, and that the peace process has "won'. He has described the talks as successful.

The Congress-led UPA, however, feels that Islamabad would have to demonstrate its sincerity towards the peace process by taking concrete steps to check infiltration into Jammu and Kashmir. At the same time the Opposition feels that the Government was being too soft on Pakistan. The main Opposition BJP has urged the ruling coalition to act with caution and dubbed the joint mechanism as a "fig leaf" to cover concessions granted to Islamabad.

One should not forget that politics is the art of the possible.

Indian writing in english

By Shravan Vats

In the first few years after Independence, most Indian probably thought it right that English should be largely removed from the face of the country, and believed that this would happen within a decade or two. This belief was enshrined in the Constitution which stipulated that Hindi would become the sole official language of the country by 1965. However, the insensitivity, ignorance and brutality of Hindi protagonists has ill-served the language, and, far from attaining the position originally visualised for it, Hindi's position is now being questioned by several of the other language groups in the country. Notwithstanding the antics of some politicians, English continues to play an important role, and, contrary to attitudes some 50- years ago, it is now welcomed and wanted in most regions of India, even as they remain committed to developing and using their mother tongues.

In the heyday of our anti-English bellicosity, a fundamental misapprehension about the role of the language probably sprang from the fact that it was identified with the mannerisms of supposedly effete and microscopic social elite. People seem to have ignored the equally important fact that English had gradually become a major vehicle for the spread of serious thought and ideas in the country; it is difficult to eradicate ideas and their languages of expression once they have taken root, and this is perhaps one reason why English remains very much with us today, even after 50- years of concerted denigration by self-appointed nationalists. Serious scholarship and utterances in the language continued unabated, and a steady stream of creative writers ensured that fiction and poetry in English not only survived, but evolved into something unique and vital.

A generation and a half after Independence, a first-rate crop of creative writers in English emerged on the literary scene of the country; but, while we celebrate their talent and success, let us salute those who kept Indian writing in English alive during the dark ages: that roll of honour includes R. K. Narayan, Raja Rao, Mulk Raj Anand, Khushwant Singh, G.V. Desani, Ruth Jhabvala, Anita Desai, Nissim Ezekiel, P. Lal and many others - crucial links in the development of a creative tradition, and people who had to face a barrage of criticism purely because they wrote in English. Their worth remained unrecognised for a long time in the atmosphere of false nationalist fervour prevalent in mid-twentieth-century India.

Although Sahitya Akademi awards were instituted in 1955, no award was given by the Akademi for a book in English until 1960, when R.K. Narayan was recognised. Thereafter, awards were withheld from writers in English in 1961-62, 1964, 1966, 1968, 1970, and 1972-74. Since 1975 the Sahitya Akademi had been giving awards annually for books in English, and it is wonderful that young writers like Vikram Seth and Amitav Ghosh have been recognised by officialdom so soon after publishing a couple of major works. But authors like Sesani, whose path-breaking All About H. Hatterr appeared in 1948, Ruth Jhabavala, widely acknowledged to be a major writer, and Khushwant Singh, whose moving Train to Pakistan first appeared as long ago as 1956 and who is now something of a national institution, have yet to be regarded by the Akademi. Raja Rao's Kanthapura was first published in 1938 to critical acclaim and marked a major break-though in the successful inventive use of English by an Indian, but he had to wait till 1963 for his Akademi award. Until three decades ago, most of our major creative writers in English, and some who were doing path breaking work in other fields, still to become popular in India (e.g. Dr. Salim Ali in ornithology), faced enormous problems in having their work read and taken seriously within the country. The publishing case-history of Kanthapura illustrates this point.

Raja Rao's Kanthapura was published in London by Allen and Unwin shortly before World War II broke out. Members of the cognoscenti, like E.M. Forster, were warm in their praise of it. Perhaps because the war soon overshadowed everything else in Britain, the novel did not sell well at all, an Allen and Unwin may well have been relieved when their stock of the book was destroyed, with their warehouse, during wartime bombing. Their edition soon went out of print, but in 1947 the OUP in India re-issued 3,000 copies in a very reasonably priced hardcover edition, the year they also published Raja Rao's collection of short stories, The Cow of the Barricades and Other Stories. When I joined the OUP in 1961, having recently read Raja Rao's Serpent and the Rope, which received excellent reviews at the time, I was astonished to find that the 1947 printing of Kanthapura had sold less than 1,000 copies, that the OUP still had some 2,000 copies in it warehouse (1,000 of which were unbound sheets): the stock had long been written-off, and only the reluctance of a publishing house dominated by editorial affection for books rather than accounting expediency had saved the stock from being physically destroyed and sold as waste. Cow of the Barricades hadn't done much better, and unsold copies of it, too, were lovingly tended and dusted in the OUP warehouse over perhaps 20- years.

Thanks partly to some vibrant new writers from Africa and the West Indies, the continuing resilience of English in India, and new names from Australia, Commonwealth literature had begun arousing interest by the start of the 1960s. In India this led to renewed interest in our own writers in English, and their works began to be studies in our universities. Prof. C.D. Narasimaiah, always a Raja Rao fan, was in the forefront of getting Indian writers on to university reading lists, and in 1962 Kanthapura was prescribed as a 'non-detailed' B.A. text in Mysore University. The initial market, arising from this prescription, was estimated to require some 5,000 copies, so the OUP quickly printed about 4,000 copies and bound up the 1,000 sets of sheets that had been languishing in their warehouse since 1947.

While publishing creative writing in English was a particularly treacherous affair in India a few decades ago, our writers were frequently reviled for using a foreign language and were constantly dismissed by Indian-language chauvinists as perpetrators of irrelevance. The situation seems reassuringly different in 1990 - even if the horizon still contains the spectre of people like Mulayam Singh Yadav and Lalu Yadav. But let us take heart from the fact that the Yadavs loved their sons and send the boys to English-medium schools. Perhaps one day Yadav Juniors will write a publishable novel in English. INAV

E-delivery of quality public services

By Rajiv Rastogi

Access to efficient and responsive government is no longer a privilege to be enjoyed by a few; it is now the rightful expectation of all citizens, especially those previously disadvantaged. The need today is to provide citizen-centric governance focused on delivery of high quality public services designed around the needs of the citizen.

Adoption of e-Governance is a highly complex process requiring provisioning of hardware and software, networking, process re-engineering and change management. To implement e-Governance programme on a nationwide scale in a country like India makes the endeavour even more challenging. Achieving this mammoth task requires a new mindset that exploits the potential for creative and carefully structured public-private partnerships in this arena.

National e-Governance Plan

The Union Cabinet has recently approved the National e- Governance Plan (NeGP) formulated by the Department of Information Technology (DIT) in consultation with the Department of Administrative Reforms and Public Grievances, other central line ministries and state governments.

The vision of the National e-Governance plan is to "Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man"

The plan builds on the experience gained from implementing several e-Governance initiatives in the country. A key learning that forms the core of NeGP is the stress on citizen centric services as against a typical application-centric departmental computerization.

Central Projects

A set of 27 projects in all have been identified at the central, state and local levels taking into consideration the interface various ministries/departments have with the citizens as well as their administrative importance. These projects will be implemented in a Mission Mode and are at the heart of the e-Governance plan. Some of the Mission Mode Projects (MMPs) in the central government category include Income Tax, MCA21 (Min. of Company Affairs), National Citizen Database (Min. of Home Affairs / RGI), Pensions etc. In the state government category, there are Land Records, Gram Panchayats, Road Transport, Property Registration etc. MMPs like E-Courts, E-Biz, E- Commerce and India Portal fall in the Integrated Services category. In each project, specific services (like issue of copy of Record of Rights or Registration of a Company etc.) and service delivery levels (duration, availability etc.) would be clearly defined so that the government specifies what is to be delivered and the citizen is fully aware of the quality of services he should receive.

State Sector Applications

The NeGP has prioritized 10 state sector applications for implementation of e-governance and improving service delivery. In addition, each state has also been given the flexibility to add five projects of high relevance in the state. Each project would need to be formulated with targeted service levels, identified milestones with definite timelines.

Whereas line ministries/departments would be working within their setup towards providing various services to the citizens, the DIT at the centre and in each state is responsible for providing the common core and support infrastructure that constitutes the common, seamless service delivery platform for web-enabled services to be made available at the doorstep of the citizen. This service delivery platform consists of three main pillars.

Common Services Centre (CSC) : Establishment of 100,000+ Common Service Centres predominantly in the 600,000 villages of the country, with an equitable geographical spread, is proposed. These centers would enable rural citizens to access the various e- government & private e-services. Setting up such a huge delivery mechanism requires unprecedented network and application/data support;

State Wide Area Networks (SWAN): State Wide Area Networks are being setup to provide 2 Mbps connectivity up to block level with provision for wireless connectivity from the block level to the village level;

State Data Centres (SDC): State Data Centres form the third pillar of the plan. Call centres are also planned to make use of the opportunity to use pervasive mobile and fixed line telephone communications wherever feasible for delivery of some services;

Monitoring of NeGP

DIT has also made arrangements for monitoring and coordinating the implementation of NeGP under the directions of an Apex Committee chaired by the Cabinet Secretary. A high-level body headed by the PM will provide leadership to the program and a thrust to the implementation. DIT would also evolve/lay down standards, issue policy guidelines, provide technical and hand holding support, undertake Capacity Building, R&D etc., as required for the successful implementation of the various e-Governance projects. In undertaking these tasks, DIT will be supported by NIC, STQC, C-DAC, NISG, etc. DIT has also recently set up a professional Programme Management Unit (PMU) to enable it to effectively coordinate and monitor the implementation of the NeGP under the direction of the Apex Committee and the high-level committee headed by the PM. One of the key tasks of the PMU is to provide requisite support to the line ministries concerned in conceptualizing, developing, managing implementation and monitoring of MMPs.

Flagship Programmes

Major programmes such as Sarva Shiksha Abhiyaan (SSA), National Rural Employment Guarantee Scheme (NREG) National Rural Health Mission (NRHM) etc. are also to be implemented in an e-Governance Framework from the very inception and encouraged to make use of the Common Core and support Infrastructure being developed under NeGP.

The key features of the NeGP are its focus on Service Delivery and outcomes; Centralised initiative and decentralised implementation; effective public-private partnership; standardisation of core policies and practices and Think Big, Start Small, Scale Fast. (PIB Features)

The author is Director, Department of Information Technology, Government of India.



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