EDITORIAL

Trust begets trust?

Trust is the key word dominating the subcontinent these days. Prime Minister Manmohan Singh, who is basically an economist, has clubbed it with deficit to explain the country's relationship with Pakistan. Defence Minister Pranab Mukherjee has recalled the old saying "trust begets trust" in the same context. He feels that it should be possible to convert the Line of Control into Line of Cooperation. But he is aware that it is easier said than done. It is not possible to clap with one hand. New Delhi's options are limited with Pakistan in no mood to dismantle the terror infrastructure at its end. As a result the trust has given way to distrust notwithstanding the peace process. Trust has demolished the Berlin Wall. But the absence of it has created more than one barrier in our part of the globe. Actually it will be seen that the corrosive effect of suspicion is all pervasive. At individual level too human relations are touching their nadir. There is no guarantee that one person's faith in the other will be reciprocated in equal measure. The greater possibility is that he will be let down in the long run. In most cases the people end up wailing and gnashing their teeth over the behaviour of their close relatives and friends. This happens when their deep reliance climaxes into betrayal by the others. It has been noticed that money and property matters play the kill-joy in the majority of instances. Now and then inexplicable inflated egos create hurdles that are otherwise avoidable. People are unable to suitably adjust their varied moods and interests...more

Trusting Musharraf

By Vinod Vedi

A nation that does not learn from its experiences, especially such traumas as terror entails, is condemned to be revisited by them. The experience with Pakistan has been that it had denied that it has ever been involved .......more

ISO 9000 towards
quality management

By CA. Vishal Gupta

Standards make an enormous contribution to most aspects of our lives - although very often, that contribution is invisible. It is when there is an absence of standards that their importance . .......more

Gandhi will succeed
where others fail !

TALES OF TRAVESTY

By Dr. Jitendra Singh

‘‘With every breath I pray to God to give me strength to quench the flames or remove me from this earth.’’ This is how Mahatma Gandhi summed up .......more

Woman and divorce

By Uma Ramachandran

The ministry of social justice and welfare figures for 2004-05 make alarming reading as more and more educated Indians are resorting to divorce in the ...........more

EDITORIAL

Trust begets trust?

Trust is the key word dominating the subcontinent these days. Prime Minister Manmohan Singh, who is basically an economist, has clubbed it with deficit to explain the country's relationship with Pakistan. Defence Minister Pranab Mukherjee has recalled the old saying "trust begets trust" in the same context. He feels that it should be possible to convert the Line of Control into Line of Cooperation. But he is aware that it is easier said than done. It is not possible to clap with one hand. New Delhi's options are limited with Pakistan in no mood to dismantle the terror infrastructure at its end. As a result the trust has given way to distrust notwithstanding the peace process. Trust has demolished the Berlin Wall. But the absence of it has created more than one barrier in our part of the globe. Actually it will be seen that the corrosive effect of suspicion is all pervasive. At individual level too human relations are touching their nadir. There is no guarantee that one person's faith in the other will be reciprocated in equal measure. The greater possibility is that he will be let down in the long run. In most cases the people end up wailing and gnashing their teeth over the behaviour of their close relatives and friends. This happens when their deep reliance climaxes into betrayal by the others. It has been noticed that money and property matters play the kill-joy in the majority of instances. Now and then inexplicable inflated egos create hurdles that are otherwise avoidable. People are unable to suitably adjust their varied moods and interests. As a result family as an umbrella organisation has never been under so much strain as it is at this juncture. This has happened in a country that has always prided itself on intense human ties. Arguably even the Ramayana and Mahabharata days have not been different. There were family clashes in that era as well. But the lines, issues and loyalties were firmly drawn those days. Today everybody and everything is fickle. Yet there is no substitute for trust. A commentator was right when he remarked: "You may be deceived if you trust too much. But you will live in torment if you don't trust enough." Political and business organisations realise this even as they struggle to hold their flocks together. From a distance it may look odd but the outfits have come up in countries like the United States which help the people to rebuild trust. This is done by adopting a two-pronged approach. First, the concerned persons are asked to develop the will to once again have a stake in shared well-being. Then, they are told to analyse the irritants with the intention of removing them.

As computer businessmen John Akers put it: "Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust." It was also not for nothing that Shakespeare had observed: "Love all, trust a few, do wrong to none." In much the same vein American author and philosopher Ralph Waldo Emerson had stated: "Trust men and they will be true to you; treat them greatly, and they will show themselves great." However, it is not as simple as it sounds. There is no way one can fathom the complexities of human mind. One will prefer a world that is free of fights and recriminations. On current reckoning it is a utopian ideal. But do we have any choice other than striving to make it a reality?

Trusting Musharraf

By Vinod Vedi

A nation that does not learn from its experiences, especially such traumas as terror entails, is condemned to be revisited by them. The experience with Pakistan has been that it had denied that it has ever been involved in promoting terror in India. All evidence provided to it in the past has been denied and rejected out of hand. Not surprisingly, even before the ink dried on the Havana declaration the Pakistan High Commissioner in India stuck to the old tune in a television interview.

It means we must learn to handle Pak-sponsored terrorism on our own. The tap of terrorism cannot be shut off, at least overnight, and all those modules, cells, and individuals who had received training in explosives and terror tactics will continue to plague us for long time to come. We will have to depend on our own ingenuity to try and make it difficult for terrorists to strike high-value targets or communal hotspots. When thus forced to attack "soft targets" like innocent bystanders and crowds in holy places, the terrorist begins to alienate himself.

Let the joint mechanism just signed with Pakistan remain what an Indian official says as 'an address where our complaints can now be delivered'. To its credit it must be said Pakistan always acknowledged our complaints but always asserted that allegation was baseless. Pakistan High Commissioner said in the (Post-Havana) interview that his government examined every one of India's complaints and found them to be baseless. So receipt of complaints is not the point.

The point is that despite our complaints cross-border terrorism has not stopped. Infiltration across the LoC continues apace. But with a difference. Unlike in the past, Pakistan Army no longer facilitates infiltration with a barrage of artillery. It has changed tack; more and more Pakistani army personnel are let into Jammu and Kashmir even as the mujahids-trained jehadis -- are falling in larger numbers to Indian security forces. The persistent demand that the Indian army be withdrawn from the Valley is an indicator that it has done a good job of making it difficult for Pak game plan to succeed.

Just let it be that way. And over time, if we successfully intercept the infiltrators at the Line of Control itself, the so-called "struggle for self-determination" will begin to peter out and it will become obvious that Pakistan is failing in its game plan.

How will a "joint mechanism" work? It will for instance, if Musharraf regime hands over at least some of the 20 most wanted criminals who have found sanctuary in Pakistan. Top among them is Dawood Ibrahim. That is how a "joint mechanism" should work. If it doesn't, then it doesn't.

Pak army has just signed an agreement with the Taliban based in Waziristan tribal belt south of Durand Line. The accord virtually places sovereignty of the area in the hands of Taliban. Remember Pak establishment has been denying the Taliban presence in the tribal belt even after joining the US led war against terrorism. Musharraf has thus planted a thorn in Afghan flesh. It is his second U-turn in foreign policy matters --- the first being distancing from the Taliban after 9/11 attacks on the United States. So much for US pressure on him.

India therefore has to play its cards carefully. Unorthodoxically as well. It is no longer a question of trust but one of realpolitik. The Americans have come to terms with Pakistan-based terrorists; they will mount pressure on India to do likewise. The first pressure-point will be at Siachen where Pakistan has been trying to wrong foot India by seeking a withdrawal to positions held at the time of Shimla agreement.

Pakistan wants that military personnel should be included in the next round of bilateral talks. The demand makes sense only if both sides accept the 'actual positions' on the glacier and delineate them on maps. Things like joint patrolling and aerial reconnaissance to detect intrusions can follow.

If this does not happen, it will mean clearly that Musharraf's position after the agreement with the Taliban has hardened to a point of no return. What will follow will be a recrudescence of cross border terrorism in keeping with the comment made by Pakistan Foreign Minister Kasuri that terrorism will not stop till there is progress in Kashmir.

Post-Havana, Maulana Masood has threatened to take his brand of jehad into India. His threat has to be taken seriously. Because, he is the founder of Jaish-e-Mohammad and a close friend of Osama bin Laden. India had gifted him his freedom in a trade off during the Kandahar hijack episode. These days he calls his outfit as Markaz ud Dawa, and is enjoying official patronage. Other groups like the Hizbul Mujahideen and the Lashkar-e-Toiba have also been saying that they will not be bound by any agreement Pakistan signs on Kashmir with India. "Our jehadi against India will continue", they are saying.

If they stick to their guns, there is nothing to show that peace will descend if we sign any agreement with Musharraf. Deniability of Pak involvement in specific acts of terror is a matter of State policy. Nonetheless, it is possible to ignore it if credible methodologies are set in place for such withdrawal from Siachen (an agreement on current positions) or peace and tranquillity during Ramzan.

It is possible that the deal on joint mechanism on terrorism was signed at Havana on the basis of some concrete assurances given by Musharraf to Prime Minister Manmohan Singh. As is his habit Musharraf must have said: "Trust me". This would be one more time that India has taken him at his word. The last time was on Kargil. (Syndicate Features)

ISO 9000 towards quality management

By CA. Vishal Gupta

Standards make an enormous contribution to most aspects of our lives - although very often, that contribution is invisible. It is when there is an absence of standards that their importance is brought home. Need for creating quality standards was felt after the World War-I when a large number of shells failed to explode due to manufacturing defects by the two major UK armaments manufacturers. After the World War-II, both U.K and U.S formed Quality Procedures/Standards for military procurement/production.

In 1971, the British Standards Institution (BSI) published the first UK standard for quality assurance "BS 9000" which was developed for the electronics industry. In 1974, BSI published "BS 5179"- Guidelines for Quality Assurance. ISO 9000 was developed from the British Standards Institution's "BS 5750". Although the standards originated in manufacturing, they are now employed across a wide range of other types of organizations. In fact, according to ISO in 2004, service sectors now accounts by far for the highest number of ISO 9001:2000 certificates - about 31 percent of the total. ISO 9000 and ISO 14000 standards have been implemented by some 887770 organizations in 161 countries as on 22.08.2006

Who is ISO?

ISO (International Organization for Standardization) is a network of the national standards institutes of 156 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, -that coordinates the system.

When and how it was formed?

In 1946, delegates from 25 countries met in London and decided to create a new international organization, of which the object would be "to facilitate the international coordination and unification of industrial standards". The new organization "ISO" officially began operations on 23 February 1947.

Why ISO was established?

ISO was established so that majority of products or services in a particular business or industry sector conform to International Standards. This Standardization is achieved through consensus agreements between national delegations representing all the economic stakeholders concerned - suppliers, users, Government regulators and other interest groups, such as consumers. They agree on specifications and criteria to be applied consistently in the classification of materials, in the manufacture and supply of products, in testing and analysis, in terminology and in the provision of services.

What are the ISO 9000 Standards?

The ISO 9000 standards are a collection of formal International Standards, Technical Specifications, Technical Reports, Handbooks and web based documents on Quality Management and Quality Assurance. There are approximately 25 plus documents in the collection altogether, with new or revised documents being developed on an ongoing basis.

What are the benefits of ISO 9001:2000 ?

* Assured and consistent provision of quality products and services.

* Optimal use of resources by elimination of waste, scrap and non-value adding activities.

* Greater clarity in the way we perform our operations leading to higher efficiency.

* Higher credibility of the organization leading to greater confidence amongst customers.

* Confidence of suppliers and own employees in the organization.

* Continual improvement in the operational effectiveness.

* Enhanced customer satisfaction.

* More orders, lesser costs and thus greater profitability.

* Morale boosting for the workforce with a great sense of achievement and well being.

* More focused orientation of the workforce in achieving organizational objectives.

* Emphasis on better housekeeping and work environment leads to improved productivity.

* Certificate to the standard boost company's external image and is a powerful marketing tool.

* Creates an ethos of excellence and steers the organization to higher levels of performance.

* Involvement of all peoples enables the use of their collective abilities.

* Emphasis on training makes the organization learning one.

* Timely execution of all activities.

What are Generic Management System Standards?

The vast majority of ISO standards are highly specific to a particular product, material, or process. However, the standards that have earned the ISO 9000 and ISO 14000 families a worldwide reputation are known as "generic management system standards".

"Generic" means that the same standards can be applied:

To any organization, large or small, whatever its product

Including whether its "product" is actually a service

In any sector of activity, and

Whether it is a business enterprise, a public administration, or a Government Organization.

"Generic" also signifies that no matter what the organization's scope of activity, if it wants to establish a quality management system or an environmental management system, then such a system has a number of essential features for which the relevant standards of the ISO 9000 or ISO 14000 families provide the requirements.

Importance of ISO for India

ISO standards represent a reservoir of technology. Developing countries in particular, with their scarce resources, stand to gain from this wealth of knowledge. For them, ISO standards are an important means both of acquiring technological know-how that is backed by international consensus as the state of the art, and of raising their capability to export and compete on global markets. The whole spectrum of ISO's activities in favour of developing countries is encompassed in the ISO Action Plan for developing countries 2005-2010. ISO has a policy committee on developing country matters, DEVCO, with a membership of nearly 117 standards institutes from both industrialized and developing countries.

ISO Standards are sweeping the world. It is rapidly becoming the most important quality standard. Thousands of companies in over 100 countries have already adopted it, and many more are in the process of doing so. Why? Because it controls quality. It saves money. Customers expect it and competitors use it.

Gandhi will succeed where others fail !
TALES OF TRAVESTY

By Dr. Jitendra Singh

‘‘With every breath I pray to God to give me strength to quench the flames or remove me from this earth.’’ This is how Mahatma Gandhi summed up his agony on his 78th birthday, October 2, 1947, when the entire subcontinent was on fire and the country lay divided by communal hatred, violence, anger, suspicion, vengeance and mutual sceptism. Later, when Gandhi resolved to go on an indefinite fast in an attempt to pacify the enraged tempers, he declared on January 12, 1948, just a fornight before his tragic death, ‘‘No man, if he is pure, has anything more precious to give than his life, I ask you all to bless my effort and to pray for me and with me’’.

To a world lost in error and beset by the illusions of time, can there be a tale of greater travesty than the story of an incredible Mahatma who sought to redeem human race and to reassert human dignity through faith in the eternal significance of man's conscienceness and in the supermacy of the timless forces of truth !

Torn between light and darkness, between confusion and suffering, between reason and unreason, between selfishness and rivalry, between love and hatred, we masquerade today as loyal disciples of Bapu and remember him on his birth anniversary with the hypocrisy of those proverbial wolves who can barely survive on a diet of rice and vegetable and yet claim to be protagonists of peace and non-violence. Very skillfully, we have reduced yesterday's Mahatma to a mere tool for manipulating electoral verdict.

In the enthusiasm to dwell on Gandhi's superhuman sagacity, we often fail to appreciate his more human virtues. His immaculate sincerity. His incredible tolerance. His modest charm. His childlike simplicity. His infinite patience. And above all, has abiding faith in Truth and non-violence. All these virtues, together comprise the ideal of Gandhism which is today more exploited than emulated.

In contemporary times, Gandhi's doctrine assumes a universal relevance, and holds the promise of succeeding where Marx and Lenin have failed. We often overlook the fact that Gandhi was not simply another ‘Mahatma’ or a saint but a deep rooted, far sighted philosopher who prescribed lasting ethics for the world in general and for an upcoming, heterogenous Indian nation in particular.

Gandhi's creed of non-violence was an extremely active force with no room for cowardice or fear. Defining his ideology in 1920, Gandhi said, ‘‘non-violence in its dynamic condition means conscious suffering. I have ventured to place before my people ancient laws of self-sacrifice, for the Rishis who discovered the law on non-violence in the midst of violence were greater geniuses than Newton and greater warriors than Willington.’’

Gandhi could foresee the long-term benefits accruing from the practice of non-violence when he recommended a non-violent resistance to the physical forces that were out to perish the dignity of man. At the same time, Freedom, for Gandhi, was not merely a political goal but an absolute social reality and ‘Truth’ was to him, an instrument for overcoming the inconsistence of human flesh and the discursiveness of human nature. ‘‘To find truth completely,’’ wrote Gandhi, ‘‘is to realise oneself and one's destiny, in other words, to become perfect.’’

Today, Gandhi as also Gandhism are a part of a fading heritage. Gandhi may appear totally irrelevant when terrorism and violence are an accepted way of life. Gandhi may also appear irrelevant to the present generation who have known Gandhis of a different genre--from Indira Gandhi to Rajiv and Sonia Gandhi, and down to Priyanka and Rahul Gandhi.

But, as the struggle for human decency, for the avoidance of physical strife, and for a world without narrow domestic walls becomes more intense, as we come closer to the goal of the oneness of our purposes and aspirations; as the dream of civilization prevails, Mahatma Gandhi will ultimately stand out as the torchbearer of a moral and spiritual revolution which is the only hope of peace in a distracted world and the only path of salvation for an erring humanity. The only hope for common man. The only redemption for Umapathy. The only tribute to the Mahatma describing whose brutal assassination, poet Kaifi Azmi had thus writtten ‘‘Khoon Jitna Bhi Tha Seene Mein Bahut Kaam Aaya; Ho Gayee Surkh Har Ek Gul Ki Kaba Mere Qatl Ke Baad’’.

Woman and divorce

By Uma Ramachandran

The ministry of social justice and welfare figures for 2004-05 make alarming reading as more and more educated Indians are resorting to divorce in the name of "a better future, in the event of matrimonial unhappiness. They are rejecting society's dogged determination to sustain marital ties which tradition had clothed in an aura of religiosity."

The Hindus Marriage Act 1955 and its subsequent amendments, while responding to the needs of the Hindus, especially women, has somehow failed to take note of the social reactions to situations emerging out of a divorce. This is especially noticeable in the disapproval shown by several sections of society who continue to view those involved as deviates deserving ostracism and criticism. No one emerges from a divorce unscathed, nevertheless in a society, predominantly male-dominated, the plight of women is always worse. They face a new set of problems - first and foremost uncertainty regarding where to live, child management, employment and possible re-marriage.

The existing social environment is such that neither friends nor relatives consider it their ethical responsibility to furnish material or emotional support to women, during and after the period of disintegration. Even when these women are able to gain financial and affectionate anchorage, society places hurdles in their way to re-establishing links with their former kin or social groups. Regardless of whether women are prepared for the final break-up or not, a large majority among them feel incapable of living in a different environment to the one to which they have been accustomed. It is true that, in several cases, the unpleasant experience of a family break-up is by their own choice and therefore not totally unexpected. They are mentally prepared for the separation after having gone through a period of tension, bitterness, fights, physical and mental cruelty. Nonetheless, not being habituated to living independently, they are emotionally disturbed at the thought of life without a male support.

The immediate problem after the final break-up is, therefore, with regard to somewhere to live. The choice is limited, either to setting up an independent establishment or returning to the parental home. By and large, over 80 per cent of women opt in favour of the protective umbrella of parents - possibly due to the unconscious hold of tradition, financial difficulties or child management. No one single factor influence a woman's decision in respect of her residence after the marriage disintegrates. Indications however relatively speaking are that it is only women who are mature in age, employed, with school-going children and coming from non-conformist backgrounds who opt for living independently. Others mostly seek the shelter of their parents' homes, perhaps to gain reassurance that it was not through any fault of theirs that the marriage broke down.

Opting for parental security reveals that in the majority of cases, paucity of funds compels them to seek the shelter of the parental roof. Other factors which play an important part are fear of social stigma, being accustomed to dependency upon the kin-group, having young non-school-going children, or being pregnant. However, in most cases, the women indicated that going back to parents is not out of choice but necessity.

The other family members, regard the presence of a separated/divorced woman in the house is an economic burden. An offer to contribute towards family expenses by such women who get employment is reluctantly accepted, but later the amount contributed becomes the butt of criticism - "She thinks she and her children have bought us with the measly amount she pays. Rani Saheba wants milk and eggs while we live on dal and roti". Discriminatory behaviour is very often reflected in the treatment of children - the sister-in-law quietly feeding her own on fruit or other luxuries while the divorcee's children are deprived of them.

In this plight some women attempt to improve their education and/or develop efficiency in a job so that they can carve out a better future for themselves. In consequence, they spend less time on household chores which obviously is not taken kindly by the sisters-in-law. Taunting remarks are a daily occurrence.

The decision to lead an independent life of her own is no easy task for a divorced woman especially if she has to look for a rented house. Very often, rents in the better localities are beyond their reach. Even where they are prepared to pay the rent demanded, landlords openly express reluctance to rent premises to single-parent families headed by women. They remark, "Last time I rented out my home to a single woman, she virtually, turned it into a 'call girl den'. Men came and went at all odd hours and there was music or dancing daily. Several times, arrears went unpaid. You know how important it is for us to have a man living in so that "good behaviour" and regular payment of rent is assured."

Honesty, in the view of divorced women, scarcely pays them the dividend of good accommodation. To overcome this obstacle, many of them either pose as windows or take along some male member who stands surety for them. Despite all the precautions taken by them in respect of their social life, as long as they live alone "women continue to look upon them with suspicion and men with anticipation." Married women hesitate to befriend them for fear of losing hold over their own husbands, while men feel that such women are in a state of perpetual sexuality. Deprived therefore of a normal social life, these social isolates either fall back upon the company of such male colleagues who are prepared to meet them "discreetly" or relegate themselves to a lonely existence immersed in work and childcare.

Despite the changing pattern of family life, marriage through legislation, economic and sociological development, individuals in society continue to view the structure and function of family life in conventional terms. The option to choose a pattern of living, other than in matrimony is denied to women. In the absence of established cultural norms for the behaviour of such individuals, society continues to disregard their problems.

In the present transitional period, society's 'negative' attitude is perhaps understandable. Nevertheless, today, when the rate of increase in family disintegration is becoming significant, the problem is not peripheral. Would it not then be desirable for society to create a more congenial atmosphere for such women who under duress are compelled to opt for a non-traditional term of life? INAV



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