EDITORIAL

Hero and villain

Any comparison between Mahatma Gandhi and Osama bin Laden is odious. But for one reason or the other their names have come up around the globe of late --- of course, that of the Mahatma as the anti-dote for all that the fanatic fountain-head of the Al-Qaeda terror network stands for. Undoubtedly there are quite a few who are looking up to Osama as a cult figure built on the foundation of a religion. They are, however, heavily outnumbered by the pure and simple followers of Islam who are bewildered by the obnoxious phenomenon being perpetuated in the name of their faith. The reason why the Mahatma is being evoked with certain regularity these days is because the question haunting everyone is what he would have done in the face of the terrorism in the globe at this .... more

Be alert

Hardly a day has passed of late without one or more earthquakes not rocking the State. According to an estimate there have actually been 100 so far after we were badly hit by the one on October 8. The epicentre of almost all of them has been on the other side of the Line of Control in the Pakistan-occupied territory, a major part of which has been virtually reduced to debris, and Pakistan both of which are stated to have witnessed as many as 1190 aftershocks during the last one month. At the same time it can’t be any cause .. more

The hit and run media

By Vijay Satokar

The Oxford dictionary explains it as 'denoting a road accident from which the perpetrator escapes before being discovered and without lending assistance or, denoting an attack or aggressive enterprise from which the aggressor withdraws rapidly on achieving his goal. ................more

Plunder of Indian antiques

By M. K. Laul

Long romanticised as genteel larceny, plunder of art heritage in India has touched scandalous proportions. And nobody is losing sleep over it.

Experts believe more than a thousand antiques valued at Rs. 100 million are smuggled out of the country annually. In spite of elaborate legislative .......more

Hospital standards

By Dr Arun Sharma

Recognizing that the care of the sick is their first responsibility, hospitals must at all times strive to provide the best care and treatment to those, who are in need of hospitalization. Some hospitals, in very early times, accepted certain values and principles that conformed to high professional standards. Other hospitals seeking similar goals soon joined them. .....more

EDITORIAL

Hero and villain

Any comparison between Mahatma Gandhi and Osama bin Laden is odious. But for one reason or the other their names have come up around the globe of late --- of course, that of the Mahatma as the anti-dote for all that the fanatic fountain-head of the Al-Qaeda terror network stands for. Undoubtedly there are quite a few who are looking up to Osama as a cult figure built on the foundation of a religion. They are, however, heavily outnumbered by the pure and simple followers of Islam who are bewildered by the obnoxious phenomenon being perpetuated in the name of their faith. The reason why the Mahatma is being evoked with certain regularity these days is because the question haunting everyone is what he would have done in the face of the terrorism in the globe at this juncture. Since another apostle of peace, Dalai Lama, is presently on a world tour and he as is his wont is often paying tribute to the Mahatma he is being posed this query almost everywhere. As reports suggest the Tibetan Buddhist leader would like all and one to follow in the footsteps of the Mahatma. He himself leaves no doubt that he has been encouraged by Mahatma Gandhi’s vision, philosophy and adherence to ahimsa. He is not quite sure what the Mahatma would have done to rid the earth of its scourge. Like the millions, nevertheless, he feels that had he been around the scenario might have been different. He has expressed the wish that the Mahatma was in our midst today. Clearly he believes that the person who had stood up as one-man army against the practitioners of violence and communal hatred would have come up with a remedy to the cult of the gun. There are no two opinions that the Mahatma’s life and message have become relevant for all times. In this context it is pertinent to mention that he was never awarded Noble Prize for peace. He was recommended five times but on each occasion a jittery British Empire along with other imperial powers was said to have intervened to scuttle the move. Looked from another perspective this is much like what is happening to national Padma awards in the country these days: invariably they are given to those having proximity to the people in power and not the deserving persons. But when the Dalai Lama was awarded the Nobel Prize in the same category he gently reminded the concerned people of the mistake they had made in the forties. In his acceptance speech in Oslo on December 10, 1989, he minced no words while stating that he was accepting the award "as a tribute to the man who founded the modern tradition of non-violence action for change, Mahatma Gandhi, whose life taught and inspired me".

There is no such commendation for Osama. It is doubtful whether there will ever be any even if he apologises and makes amends for his wicked ways (it may sound ironical but the Mahatma alone perhaps could have forgiven him in keeping with his perception of hating the sin and not the sinner). Unlike the Mahatma who had preferred to face the worst of violence in the full public view, Osama is seeking to rock the world through brutality from a hideout thus inviting an award of US $ 25 millions on his head. The reason why the latter is in news these days is because he has been keeping silent for too long His last videotaped message was a warning to the Americans on October 29, 2004, that they could avoid a repeat of 9/11, 2001 if they stopped threatening the security of Muslims. This in turn has fuelled speculation of all types: is he a victim of the October 8 earthquake in Pakistan and Afghanistan (he is believed to be in hiding in the rugged terrain between the two countries)? Their actual intentions apart, United States counter-intelligence experts don’t subscribe to this theory apparently for want of evidence. There are other posers: has the tape meant for recording his speeches been destroyed in the tremor? Has he decided to change his spokesperson? Or, is it that he is busy plotting another strike in the US? All seven statements on behalf of Al-Qaeda so far this year have been made by his deputy Ayman al-Zawahri.

The global aversion that Osama has stirred up once again underlines the failure of violence as a tool and attitude to achieve any objective. In fact, his crude and vicious methodology has distanced him from self-professed Islamic nations as well. Never have those succeeded who have tried to make a career out of killing others. Like Hitler and Mussolini they come and go. One can’t visualise a different future for solo adventurists like Osama either. On the other hand, the Mahatma will always live in the hearts of the people like a torch-bearer. That is why Albert Einstein had said of him: "Generations to come will scarce believe that such a one as this ever in flesh and blood walked upon this earth". That again doubtless is the reason that the Dalai Lama wherever he goes is called upon to tell the audience more about him. What does this prove if not that he is an all-time hero who will always guide us how to take on or attempt to convert the villains like Osama?

Be alert

Hardly a day has passed of late without one or more earthquakes not rocking the State. According to an estimate there have actually been 100 so far after we were badly hit by the one on October 8. The epicentre of almost all of them has been on the other side of the Line of Control in the Pakistan-occupied territory, a major part of which has been virtually reduced to debris, and Pakistan both of which are stated to have witnessed as many as 1190 aftershocks during the last one month. At the same time it can’t be any cause for comfort for us that Srinagar has been placed among the most earthquake-prone regions in the country and the Jammu region is just one category below the Summer Capital in what should be called the danger list. It is well known by now that nothing can be done in the face of a quake. However, measures can be taken to mitigate its harmful aftermath by conducting a quick statewide survey of crowded areas, existing constructions and available open spaces. The new Government in the State should wake up to this reality before it is too late.

The hit and run media

By Vijay Satokar

The Oxford dictionary explains it as 'denoting a road accident from which the perpetrator escapes before being discovered and without lending assistance or, denoting an attack or aggressive enterprise from which the aggressor withdraws rapidly on achieving his goal.

The expression is often used by the media to describe the increasing number of accidents where the victim is left to die as the driver speeds away.

Some may term it as the most appropriate description of the media scene and some may oppose but Prime Minister Dr Manmohan Singh chose the expression 'hit and run' while giving vent to his anguish about the media behaviour.

Newspapers are in the news. Rather the media in general itself is making news. Dr Manmohan Singh's description of the media following the controversial ''news break'' has sparked off a debate, a healthy one, on the media in the country.

The news break in question had said that the continued bull run in the stock markets had made the Prime Minister summon a meeting of the concerned authorities. The markets panicked and the sensex plunged. The PMO rushed with a clarification that no such meeting had been called but the news had already taken its toll.

The Prime Minister, as reported by the media, himself gave the reply at the silver jubilee function of the Press Club of Chandigarh when he said that with the rapid expansion of the media in recent times and the race for capturing markets, qualitative development has not kept pace with the quantitative growth as journalists were being encouraged to cut corners, taken chances and resort to ''hit and run'' tactics. ''How many mistakes must a journalist make, how many wrong stories, how many motivated columns before, professional clamps are placed?'', the Prime Minister asked.

As editors and columnists commented on Dr Singh's broadsides, experts at a symposium in Chennai were discussing 'the erosion, if any, in the sanctity of the print media which is perceived to be under threat from satellite television, the internet and blog journalism. Organised jointly by the Media Development Foundation and the Australian High Commission the seminar saw experts delivering on this point too.

How does the Indian media look at itself ?

Participants at the seminar felt that although India had emerged as one of the fastest growing media market the growth pattern was on the back of 'filmsy economics'. As N Muralia, Joint Managing Director, The Hindu, put it, predatory price wars and excessive dependence on advertisement revenue had disturbed the economic stability of newspapers and journalistic independence''.

''What is happening at market place defies all logic and there was a need to bring back sound business principles. Unless newspapers are priced right, the frenetic growth may not be sustainable'', he added. He felt that the Indian media was headed the American way with news being increasingly doctored to suit advertisers. There was a steady erosion of journalistic freedom and trivalisation of content necessitating safeguards, he opined.

Dr Singh may be hinting at the same. Newspapers must have a larger role, the Prime Minister felt when he cautioned that they cannot be mere platforms of entertainment and gossip.. They cannot be mere purveyors of prejudice and petulance. They must have a larger purpose and contribute to a nation's intellectual vibrancy.

Does the media follow what the PM was saying ? ''In the old days, if a train detailed, 16 people died and 30 plus injured, it would be a first lead the next morning. On TV it would certainly be a running story'', wrote media analyst Sevanti Ninan in her column. The Bundelkhand Express mishap, she said was a big news only in a couple of newspapers and an ''also -ran'' for the Hindi news channels. The first lead was a toss up between the Supreme Court allowing loud speakers to be used till midnight during Navratri in Gujarat.

News judgement these days involves abandoning the old yardsticks and second-guessing what people are interested in, Ninan wrote. More TRPs for the television channels and more circulation for the newspapers. Trivialisation of content and 'hit and run'' tendencies creep in here.

The media industry in India has witnessed a phenomenal growth during the last decade, a striking contrast to the trends in the west. There has been a growth in the number of channels churning out round-the-clock news. Multi-edition newspapers have mushroomed selling more copies and claiming more readership. The war in Mumbai among the media giants that saw Mumbaikars being offered goodies along with the morning news is a case in point.

The Rs 1800 crore Bhaskar group's tie up with Subhash Chandra's Zee group and their launch of DNA, The old lady of Boribunder launching Mumbai Mirror and New Delhi's Hindustan times taking a plunge in the huge Mumbai market threw up interesting statistics. Mumbai's print media rakes in an estimated advertising revenue of Rs 1300 crore every year and more than half of it accounted for by the Times group alone. No doubt it makes business sense to grab a portion in the pie and then everything is fair in love and war. Hit and run included.

Where does the reader/viewer stand in the war ?

''Not only is 24x7 news unncessary, it has made journalism more sensational'', wrote columnist Hasan Suroor. In their bid to be the first with the news competing news channels end up hyping stories which are then picked up by newspapers.

Because of the amount of time that rolling news channels mustfill, TV reporters have started to sound like cricket commentators who-when nothing is happening on the field are reduced to discussing the hats worn by the ladies in the members' stall at Lords, he wrote.

No surprise then that the print media next morning, worried that the live television has shown it all, decides to publish what they think would catch the eye of the reader. As another columnist wrote instead of its traditional role of inform, educate and entertin, the media's priorities have now become entertain, entertain and entertain.

Indian media had hardly had time to take a look at itself. It has grown and the market is still huge. The finest reportorial writers are truth tellers, wrote journalist Lillian Rose in her book 'Reporting Back'. There is a magical power in factual details she wrote emphasizing that she subscribed to the classic who-what-when-where-why and how guidelines. What should be crucial for the media planners is the fact that media can ill afford to lose its credibility. With the advent of the internet and blog journalism, it will not be long when the reader/viewer will shift loyalties from the traditional media.
PTI Feature

Plunder of Indian antiques

By M. K. Laul

Long romanticised as genteel larceny, plunder of art heritage in India has touched scandalous proportions. And nobody is losing sleep over it.

Experts believe more than a thousand antiques valued at Rs. 100 million are smuggled out of the country annually. In spite of elaborate legislative protection and a host of recently introduced fancy measures of interception the racketeers are operating in a state of near total impunity.

Even as the revenue intelligence officials were claiming that the problem has been more or less solved because no case of the smuggling of antiques had come to its notice during the past one year, the crime branch of the Delhi police made a sensational seizure of 1,500 antiques on way to different European destinations. The police claimed that the antiques had been procured through a national network of touts and agents.

On the other hand, since 1976, proceedings have been initiated only against 58 cases involving a total of just about 1,461 antiques. A top official of Archaeological Survey of India's (ASI) said "a lot has been done of late to stem the rot but it has not been possible to evolve a foolproof system so far."

The ASI has recommended a set of proposals seeking amendment to the existing laws.

Besides making smuggling or theft of antiques a cognisable offence, it was also proposed to amend the law to make punishment more stringent, shifting the onus of proving innocence on the possessor of the antique and compulsory registration of FIR within two days.

Conceding that cent-per-cent check was not possible, officials say unscrupulous dealers steal from unprotected monuments and temples and also dupe unsuspecting villagers in possession of antiques. The problem has been compounded due to financial constraints and the fact that Indian antiques fetch an enormous price on the international market.

The Union Minister of Human Resource Development and Culture, Arjun Singh told parliament that there was a proposal to amend the Act to make it more effective.

The law makes provisions for compulsory registration of a notified category of antiques, issuing licences necessary to deal in antiquities and procedural provisions for acquiring antiques or art treasures. Any artefact more than a century old is to be considered an antique and as such cannot be sold, exported or displayed privately.

Antiques, according to the law, are sculptures in media, paintings of all kinds, illustrated and illuminated manuscripts, woodcarvings having figure in round and in relief. They are to be compulsorily registered with the ASI.

The ASI official added that complete documentation of all types of antiques would be of immense value as it would serve as a handy national catalogue. But such would have its disadvantages too, as it would also serve as a ready compendium for art thieves and smugglers.

Officials feel that enough publicity has not been done for registration of antiques. The result is that only 300,000 antiques have been registered with the ASI so far.

The Government flaunts an impressive list of measures taken by it to protect India's art heritage.

Expert advisory boards have been set up in important towns to examine the objects meant for export to find if any of them is an antiquity in terms of the law.

The Tamil Nadu Government has constructed icon preservation centres where modern gadgets and sophisticated lighting arrangements have been installed.

According to experts, art thieves broadly fall into three categories.

The first is the professional thief who is commissioned to steal specific works of art. In such cases the stolen item may wind up in a private collection for years, or even generations, and no money changes hands except the fee paid by the collector to the thief.

The second type though less common is the collector who steals art himself and indulges in shoplifting.

Professional thieves, who are knowledgeable about art, fall in the third category. They normally don't steal well-known pieces of art because it proves difficult to sell them.

They steal mid-range art, preferably works that are similar to others by the same artist. Such pieces can be easily sold to unscrupulous or unwitting dealers who don't conduct thorough checks. INAV

Hospital standards

By Dr Arun Sharma

Recognizing that the care of the sick is their first responsibility, hospitals must at all times strive to provide the best care and treatment to those, who are in need of hospitalization. Some hospitals, in very early times, accepted certain values and principles that conformed to high professional standards. Other hospitals seeking similar goals soon joined them. This led to the development of definition of principles, responsibilities and standards in patient care, ultimately encompassing almost every aspect of the hospital including its design, construction, operation, maintenance and environmental safety. Standards are used to describe the broad bases and fundamental policies as well as specific details for levels of patient care. They also apply to supportive and administrative services that are directly or indirectly concerned with patient care of affect it one way or the other.

In the beginning, all standards were voluntary standards without any authority of law. Imposed upon themselves of their own accord and acting in concert with other institutions that shared common interests and had similar purposes, many hospitals established standards in every area of hospital operation. Standards were also promulgated by professional organizations based on professional ethics and ideals. These were applied for purposes of approval, registration, and accreditation and for the promotion of professional ideals. For example, in the US, a whole gamut of basic principles must be complied with for a hospital to be accredited by the Joint Commission on Accreditation of Hospitals.

Mandatory standards are those established by the Government/licensing/regulatory body that derives its authority from a basic law. They represent what a legally constituted agency deems to be necessary for the welfare of the people and are reasonably attainable in the light of generally accepted ethics, competencies, methods and resources. However, a standard does not necessarily represent the ideal. Legal standards, for example, generally state the minimum that should be adhered to under the penalty of the law, and the tendency is to attain just that.

For voluntary standards they represent the starting point towards excellence at the other end of an ascending scale. In some areas or sections, it may be desirable, even necessary, to exceed the minimum standards for optimum function. For example, the standard door widths of inpatient patient rooms are 3'8'', which satisfies most applicable codes to permit passage of patient beds. However, wider widths of 3' 10'' or even 4'0'' may be desirable to reduce damage to doors and frames where frequent movement of beds and large equipment may occur.

A standard may be defined as a measure of quality established on a voluntary basis by those subject to it, or imposed upon them by a legal authority. One of the most dramatic achievements of the American College of Surgeons was the ''Hospital Standardization Movement'' initiated early in the twentieth century. With high ideals, the founders drew up, what is known as the ''Minimum Standard'' which became a veritable constitution for hospitals, in which were set forth requirements for the proper care of the sick. The usage of the term ''hospital standardization'' paralleled the emphasis on standardization in industry. The standard was made effective by an annual survey of all hospitals having 25 or more beds. When the first survey was conducted, only 89 hospitals in the United States and Canada could meet the requirements. Thirty-three years later, 3,353 hospitals were complying with the requirements. This is significant considering that compliance with standards was voluntary.

One of the reasons that prompted the surgeons in particular to spearhead the programme was the most unsatisfactory state of medical records in the early years of the century. They were so meager and poor that most applicants for Fellowship in the College could not produce satisfactory reports of 50 major operations and 50 minor operations required as part of the credentials to accompany their aqpplications.

In 1952, the Joint Commission on Accreditation of Hospitals took over the programme, accepting as its initial list the roster of hospitals furnished by the College. The founder member organizations of the Joint Commission were the American College of Physicians, the American College of Surgeons, the American Hospital Association, the American Medical Association and the Canadian Medical Association. This is how standards came into being in American hospitals and since then they haven't looked back. The focus of all efforts in hospital standardization was the patient. The objective was to give him the best professional, scientific and humanitarian care.

Standards are performance-oriented for desired results. For example, experience has shown that it would be extremely difficult to design a patient room, an operating room or a coronary care unit smaller in size than the generally recognized standard and then have space to satisfactorily perform the functions and procedures normally expected to be performed in those rooms.

Quality, a synonym for standards, is of paramount importance to hospitals. At no time in history have hospitals been under so much attack for failure or deterioration of quality as they are today. Malpractice suits are becoming common and there is growing criticism of hospitals for their various acts of commission and omission. Negligent and unethical practices in patient care, mismanagement, lack of probity and accountability, unhygienic conditions in and around the hospital, high incidence of hospital acquired infection because of lack of quality assurance programmes, environmental pollution caused by hospital's waste disposal, to name just a few.

For businesses across the world, quality has become a strategic imperative and a formidable competitive weapon-- their very survival depends on it. They have come to realise that in this volatile business world engaged in cutthroat competition, rivalry and competition should focus not so much on price as on quality. If they do not take heed of customer's satisfaction by offering quality goods and services, they are doomed to fail. To protect their interests, manufacturers and service providers give guarantee and warranty against manufacturing defects or shortcomings in service.

If quality is important to manufacturing industry, how much more should it be to the hospitals! There is no guarantee or warranty in hospitals against quality failure. A defective surgery, a negligent act on the part of a doctor, a nurse or a technician can put the happiness of the patient, even life, in jeopardy. The ill effects of such mistakes could be costly, permanent and irreversible.

In the patient's mind, service is tantamount to quality. Only quality assurance in hospitals can bring happiness, satisfaction and delight to patients and restore the smile on their faces. Sadly, there are no standards in Indian hospitals. And given the poor facilities in and the condition of a vast majority of our hospitals, it would be laughable even to think of accreditation by the Joint Commission on Accreditation of Hospitals of USA (JCAHO) or its international arm. The Joint Commission International (JCI) whose standards are stringent and quite simply, unattainable. And the cost is unconscionably high said to be USD 100,000 for a 600 - bed hospital and recurring cost of re-accreditation every three years, not to mention the high cost needed for upgrades which only a handful of cash rich corporate hospitals can afford.

Ultimately, this cost will surely be passed on the patients. As of now only Indraparashta Medical Corporation and Teleradiology Solutions have the distinction of being accredited, the former by JCI and the latter by JCAHO.

In a country, where charitable and not-for-profit hospitals abound, most of them struggling to stay afloat, even the standards set by the National Board for Testing and Calibration of Laboratories (NABL) have not found many takers. High cost is said to be the deterrent. Moreover, if the exercise of getting accreditation by JCI and JCAHO is to attract foreign medical tourists, it is a pretty unconvincing reason for the huge investment that is involved. If hospitals are spruced up with cutting edge facilities to cater to foreign customers, making them unaffordable to the common man in the process, who cares for millions of our own patients ?

Conversely, there are quite a few hospitals across the country without JCI and JCAHO accreditation, which have been healthcare destinations for foreign patients nevertheless. This means that these hospitals have the potential for becoming centers of excellence if only they have standards. In the considered opinion that, what India needs are standards that are reasonably attainable and affordable. They should be made mandatory minimum standards that should be adhered to under the penalty of law.

However, no standards would work on the ground unless they are enforceable and audited for compliance. The Quality Council of India (QCI) which is said to have been entrusted with the task of drafting standards, or the Indian Healthcare Federation should be asked to set standards that are tailor-made for Indian hospitals. Hospitals that pursue excellence and higher standards will of course of their own accord go beyond the minimum



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