Training prog on “Management Competencies” held at IIPA

Excelsior Correspondent

JAMMU, Apr 21: A one-day training programme on “Management Competencies” was organized by Indian Institute of Public Administration, J&K Regional Branch, Jammu today.
The programme was attended by 69 officers from various State Government departments including J&K Police, Forest, Information & Public Relations, Traffic Police, Industries & Commerce, Irrigation & Flood Control, School Education, Rural Development Department, CID, CAPD, Tourism, Commercial Taxes, Hospitality & Protocol, PWD, MED, Stores Procurement, Relief Organization, Social Welfare.
Hemant Kumar Sharma,  Divisional Commissioner, Jammu was the chief guest at  the inaugural function. He emphasized the need of building management competencies in the ever changing complex environment where the expectations of citizens are changing.
Dr Ashok Bhan, DGP (Retd.) and patron, IIPA, J&K Regional Branch spoke on “Citizen Centric Governance” where he emphasized that citizens should be a centre of the overall service delivery process and all the pillars of democracy should serve the interest of them. He further recommended that officers should focus preventive vigilance and adopt practices that are in the interest of the public.
Earlier, while introducing the theme of the training programme Prof Alka Sharma, Director,  the  Business School, University of Jammu spoke about the “Black Box thinking” approach emphasizing the symbiotic relationship between success and failure for building effectiveness.
Dr Neelika Arora, Assistant Professor, Department of HRM & OB, Central University of Jammu spoke on the need and relevance of “Effective Interpersonal Communication” at workplace. She deliberated on the effects of having a good communication skills and suggested measures to improve it. Dr Komal Nagar, Assistant Professor, The Business School in her session on “Lateral Thinking” highlighted the need and significance of re-adopting the old ways of storing information such that our reliability on technology is reduced. Dr Anil Gupta, Assistant Professor, SHTM, University of Jammu delivered a talk on “Service Orientation” and emphasized the need for building various competencies in building this orientation among public servants.

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