SSH Kakryal Governing Body discusses measures for enhanced patient care

Excelsior Correspondent
KAKRYAL, Aug 3:  The 49th meeting of the Governing Body of Shri Mata Vaishno Devi Narayana Superspeciality Hospital (SMVDNSH), Kakryal, was held here and took several decisions to enhance its operational capacities for providing enhanced standards of patient care.
B  B  Vyas, Member Shrine Board and Chairman of the Governing Body and Finance and Audit Committee of the Hospital, chaired the meeting, which was attended by Dr  S  S  Bloeria, Member Shrine Board; and  Dheeraj Gupta, Chief Executive Officer, SMVD  Shrine Board. Besides, Dr  M  K  Kumar, Additional CEO of the Shrine Board;  A  Nagarajan, Senior Vice President Finance, Narayana Health; Dr  (Brig) M  M  Harjai, Chief Administrative Officer, SMVDNSH; Cdr  Navneet Bali, Director Northern Region, Narayana Health;  M  M  Gupta, Chief Engineer of the Board; and  Manu Ramachandar, Facility Director of the Hospital, participated in the deliberations.
While reviewing the to-date status of empanelment of the Superspeciality Hospital Kakryal with various organisations for providing medicare services, the Governing Body was informed that the hospital has already been empanelled with CGHS on reimbursement basis, while its empanelment with ECHS and various other organisations is likely to fructify soon. Keeping this in view, the Governing Body felt the crucial need for further strengthening the various streams and augmenting manpower, diagnostic and treatment facilities, wherever required, in line with the emerging requirements to provide the best possible patient care.
In furtherance of this objective, the Governing Body also emphasised upon the hospital management that there is felt need to increase the frequency and duration of the reputed visiting Consultants from other NH hospitals to the Superspeciality Hospital Kakryal in the required streams in the best interest of the patient care.
The Governing Body also had a detailed discussion on the feedback of patients and their attendants and stressed that prompt action should be taken on each and every suggestion.  It was decided that to further strengthen this mechanism, a Counselling-cum-Help Desk will be set up in the hospital for facilitation of the patients and their attendants.
The Governing Body also reviewed the functioning of the PET CT facility, which is available only in this hospital in the entire Jammu region.
The Governing Body also reviewed the progress on organizing public outreach programmes and as of now status regarding the commencement of Organ Transplantation (Renal) Programme at the SMVDNSH.

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