Local hospitality overwhelms South Indian tour operators

Excelsior Correspondent

SRINAGAR, Dec 13: To tap the South Indian market, the Department of Tourism Kashmir organized a FAM tour for the travel agents from Chennai and Bangalore who visited   Pahalgam, Gulmarg, Yusmarg and Srinagar city.
The travel agents were all in praise for the hospitality they experienced during their travel here. They were also mesmerized by the beautiful landscape, unique culture, distinct art and craft of the Kashmir valley.
The travel agents also visited budget, high-end properties and the Valley’s main USP, houseboats.
Ravi, who runs one of the leading tour companies – Arjun Tour and Travels – in Bangalore, said he would send more groups to Kashmir after realizing the tourist-friendly attitude of the locals.
Ravi, who also heads Karnataka Tourism Forum, said Kashmir can be an excellent choice for corporate tourism.
“I visited Gulmarg and hotel accommodations like Khyber. I think big corporate houses can be roped in for conferences in Kashmir. They will not only have best conferences here but also memorable journey in this beautiful land,” said Ravi, who is mostly doing corporate tourism.
Another travel agent Shriharan Balan, Director of Madura Travel Services (P) Ltd in Chennai, minced no bones to shower praise on Kashmir’s hospitality, conferencing facilities and beautiful landscape.
Balan has also been selling Kashmir packages to his clients for 30 years. He, however, had grown apprehensive of late about sending them to Kashmir due to negative media publicity.
After his visit to Kashmir, Balan plans to send more groups to Valley and also extend their stays here.
“I came here with lot of apprehensions but after completing my tour I realized only media is spoiling Kashmir’s image. More than safety, it is the love people here have for tourists.  I visited a shop to buy saffron. The shopkeeper was not only courteous but also offered Kehwa and insisted on having lunch. We will never see such warm people from any other place,” says Balan.
Arvind of Crismson Holidays in Bangalore sends almost 5 to 6 groups to Kashmir and Ladakh every month.
He had to convince his clients about their safety in Kashmir.
“Now, I will show them my own travel pictures and videos which will convince them further. I think media is portraying Kashmir badly. We didn’t find any difficulty here,” he said.
Director Tourism Kashmir Mahmood A Shah also interacted with the tour operators and assured them that the department would visit Bangalore and Chennai for more confidence building measures.
He said negative media publicity has affected tourist flow to Kashmir which needs to be countered by FAM tours.
The department is planning aggressive marketing campaigns including road shows and seminars in Tamil Nadu and Karnataka this month.
Deputy Directors Peerzada Zahoor and Riyaz Beigh also interacted with travel agents and informed them about the products J&K has to offer.

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