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EDITORIAL

Employees problems

Measured by any yardstick, J&K Government employees have not got their rightful due despite commitments, agreements and promises made to the unions from time to time. When certain things are conceded in principle, it is obligatory on the part of any Government to honour the same. ...more

Choppers' use

Helicopters have been used for the first time for spotting militants in forest area around the city. It definitely reflects qualitative change in strategy as regards counter-insurgency operations. In fact, it can.more

An extreme case is
not an exception


By Arun Shourie

That an area as large as Bihar should sink into quicksand is alarming enough by itself. But one of our ..
more

Congress in the throes
of death


By Kedar Nath Pandey

Under instructions from the high command, Congressmen ...
more

Boom ahead for
Indian software


By Radhakrishna Rao

Indian exports recorded impressive increase in 1998-99 ..
more

EDITORIAL

Employees problems

Measured by any yardstick, J&K Government employees have not got their rightful due despite commitments, agreements and promises made to the unions from time to time. When certain things are conceded in principle, it is obligatory on the part of any Government to honour the same. Once agreements are entered into after long negotiations with employees unions/representatives, these must be honoured. As things stand, Government conceded application of central Fifth Pay Commission recommendations to the State Government employees. Till date many of the recommendations have not been even touched. Second installment of arrears which was due for payment last year yet remains in abeyance. Other perks and allowances included in the pay commission recommendations stand denied to State Government employees. Worst of all is the non-payment of dearness allowance installments effective from January 1 and July 1 this year. Together these two installments make the employees entitled to receive additional 15% dearness allowance. Even though the year 1999 is coming to an end in a little over month's time, the Government continues to remain mute spectator to the hardships caused to the employees due to ever increasing inflation. After all it is the inflation which occurs first; dearness allowance installment follows. To that extent it is the most legitimate due of Government employees. Many demonstrations and protest meetings have been held all over the State asking State Government to release the DA installments but these appear to have fallen on deaf ears. Obviously, this compels the employees to resort to agitations path with pen-down strikes and other modes of protests which in turn affect functioning of the administration adversely. Above all it erodes credibility of the Government not only in public esteem but also employees esteem. If employees are unhappy and discontented lot, one can imagine the quality of service that the administration can provide to the hapless people who are ultimate victims of official ham-handedness and apathy.

One can as well mention the ongoing protests being organised by the Power Workers Unions. Many agreements have been entered with their unions by the Government which resulted in calling off the earlier indefinite strike call. As things stand nothing is well with the PDD as regards quality and quantity of power supplied to the consumers. God forbids, if PDD workers go on indefinite strike from November 26 as stated by them unless all their outstanding demands and agreements are honoured by the Government, it is the people again who would be ultimate sufferers. Already faced with many problems superimposed by indifferent attitude of the administration people have no capacity to absorb any more indignities, humiliations and deprivations. The million dollar question is why agreements have been given short shrift even when the ink has not dried. Why daily wagers which constitute major workforce of the PDD have not been paid the petty pittance amount applicable to them and why regularisations as per SRO remains elusive. It clearly shows lack of concern which tantamounts to provoking the PDD employees to opt for agitational approach. They are also concerned about the non-release of DA installments which continues to agitate their minds as it hits them directly below the belt. PHE employees also have many outstanding grievances which remain unattended despite agreements and promises.

All this and much more has led all categories of employees to adopt agitational approach just because the Government is unconcerned about their genuine demands and rightful dues. Resource crunch and empty coffers have been mentioned as the lame excuses but then it is not the job of the employees but purely that of the Governing apparatus to find resources for redeeming pledges, agreements and promises made to the employees from time to time. When Government tries to wriggle out of its commitments, it is bad enough. There are other States that face resource crunch and they are deep in the red. These include UP, Rajasthan, Bihar and even Punjab. Yet they have honoured all commitments to their employees in terms of payment of DA installments and other allowances. In the last budget, Government had imposed heavy taxes to mop up additional over 500 crore. One really wonders why the State still remains in messy situation financially. But that is indeed job of any Government to put its house in order with judicious and better financial management. Blaming centre for its bad financial health is the usual ploy but State must inform the people why utilisation certificates for Rs 13000 crore central funds have not been submitted so far. If financial management has been good with full accountability, these certificates would have been submitted promptly. This obviously puts a big question mark on the Government management of funds and tapping of internal resources.

In the larger public interest, it is indispensable that Government honours its commitments made to employees and the factors that provoke them to adopt agitational path must be removed forthwith.

Choppers' use

Helicopters have been used for the first time for spotting militants in forest area around the city. It definitely reflects qualitative change in strategy as regards counter-insurgency operations. In fact, it can be termed as the maiden pro-active operation on receipt of uncorroborated reports about movement of militants in the area exposed to intensive and extensive search operations. It hardly matters whether the report proved to be false as nothing worthwhile was found during searches nor the helicopters could spot any movement of militants in forests around. The crux of the matter lies in ordering swift action and obtaining help of the Choppers. It is this aspect whose scope is unlimited in the ongoing counter-insurgency operations that can yield good dividends for the forces. True, there is good variety like the State police, CRPF, ITBP, BSF, Rashtriya Rifles and of course the Army. This time round Choppers are out. To be precise one can recall when use of helicopter gunships was first mooted to flush out militants perched on inaccessible heights in Doda. It was during the visit of Rajesh Pilot, the then Minister for Internal Security in Narasimha Rao' cabinet, that he mooted use of helicopter gunships. Back in Delhi his prescription was thrown to the winds and use of IAF Choppers was thought to be politically inexpedient. Perhaps one day truth would come out why till this date helicopters have not been used which are not only cost effective but also result-oriented in such type of flush out operations. The only time such gunship was used happened during Kargil operations when it was hit by shoulder fired stinger Missile killing all the four crew members. One can go back to early fifties when General Sir Gerald Templer Commander of British forces in Singapore/Malaysia finished insurgency by using helicopters to kill and flush out militants from thick Malaysian jungles. And it was a great success. The time has come to extend use of Choppers in the ongoing counter insurgency operations.

An extreme case is not an exception

By Arun Shourie

That an area as large as Bihar should sink into quicksand is alarming enough by itself. But one of our problems is that collapse in Bihar no longer shakes us: "O, that is Bihar," we shrug.

Bihar is an extreme case, yes. But the point about an extreme case is that it is but one end of a continuum. Bihar is far from being an exception. Even the most prosperous states today exhibit the same symptoms. Not just Bihar, but Punjab too is having difficulty paying just the salaries of government staff. Not just Bihar, but state after state — Rajasthan is the example of the month — has defaulted on the repayments it has to make to the Centre. It isn’t just that almost all of Plan expenditure of Bihar is now financed through central funds, that is so in the case of most states: Rakesh Mohan, the Director of the NCAER, draws attention to a telling figure — as recently as the Sixth Plan, balances from current revenues financed 40 per cent of state plans, in the Eighth Plan their contribution was zero, today it is a substantial negative. It isn’t just that state enterprises in Bihar are in a woeful condition, they are in more or less that condition across the country: another figure that Rakesh Mohan mentions — state enterprises were projected to contribute Rs. 4,000 crore to the financing of the Eighth Plan, their actual contribution was minus Rs. 2,723 crore.

All sorts of devices have been contrived by the centre and states to camouflage defaults by state governments, all sorts of devices have been fabricated by states to divert central funds meant for capital expenditure to pay wages and salaries. A senior functionary was educating me the other day to the mystery behind plan projects remaining incomplete for years and years on end in state after state. There is more than lethargy, he explained. Under our system of accounting, so long as the project is a continuing one, salaries and wages of the staff working on it can be paid out of Plan funds; once it is completed, these have to be paid out of the state’s own funds. Unable to pay even salary and wage bills of its employees, state after state keeps that last mile of the road incomplete....

And finances themselves are but a symptom. Entire systems have fallen apart. A former Deputy Comptroller and Auditor General, C. B. Kumar, points out that of the 992 state government companies, the accounts of 783 companies are in arrears — up to ten years. In the case of many of them, accounts have not been finalized for even one year since their inception.

And the finances of states, the evaporation of control and supervision mechanisms in state owned companies — these too are but symptoms. The malaise extends far beyond states, far beyond governments. "Non-performing assets" — a euphemism to cover up moneys which have been given handed out on collateral considerations — now exceed Rs. 43,000 crore: that feat has been accomplished not by state governments but by our "commercial" banks. The companies that have vanished with over Rs. 20,000 crore belonging to small depositors are not government companies, they are companies floated by private entrepreneurs. Similarly, while the securities scam showed up the degree of morality and vigilance in our banks and financial institutions, could it have remained undetected if a profession wholly outside the State structure — chartered accountants — had been doing its job?

In a word, unless we wake up, Bihar is not just an extreme case, it is the future. And the condition to which Pakistan has sunk is a live warning of what happens when such problems are neglected.

Everything else points to the same urgency. Time does not stop just because we are preoccupied with our problems: we talk of the "21st century": it is five weeks away. The world does not stop because we are busy battling the next caste: technologies continue to replace each other every two-three years; per capita income in China is already double that of India, but with China growing at 10-11 per cent, and us stuck at 6 per cent, the gap between us and them doubles every 14 years — and the per capita income is just an indicator: military capability, and much else is subsumed in it.

Nor do our problems abate because we are busy sorting out our politics. In the last three and a half years when our politicians were busy bringing down and installing governments, our population increased by over five crore. Even in the six months between the ouster of the Vajpayee Government and the installation of the present Vajpayee Government, our numbers would have increased by over 70 lakhs.

We must, therefore, act, as the Buddha would say, with the urgency of a man whose hair is on fire. The allied point is just as obvious: there is no discord on these issues. Indeed, I believe there is consensus on almost all the issues which are at all within the realm of the possible. When liberalization was launched, how the critics lampooned it. But where they were in power, those very persons and their parties were taking pride in proceeding on that route even faster than the central government. Similarly, when the critics acquired office at the Centre, they continued those very policies.

That is a large part of the problem today: on almost every practicable matter there is consensus on what should be done, everyone also sees that those steps should be taken forthwith, but when one party takes them, the other shouts and screams, and puts obstacles. So that nothing is allowed to proceed — except by fits and starts. The same danger lurks today. The economic decisions which will be taken now are ones that carry forward the same process which successive governments have been furthering for a decade. But because this Government will be announcing those policies, others will stall them.

There is a conviction — which all parties need to outgrow — that because one is in opposition, ones job is to oppose, to choke whatever whoever is in government is trying to do. Precisely because it does not have a better idea on the matter, the party out of office feels compelled to contrive differences. Often, a completely unrelated issue is made the occasion for blocking everything. Notice the minatory statements which Congress leaders have been making about Rajiv’s name in the Bofors’ chargesheet.

Assume for a moment that there is ground for a genuine difference of opinion on the matter — I do not see any ground either in law or fact, but assume that there is. How does that difference on this particular matter justify throttling legislation on, say, economic reforms? Even countries deal with each other on some issues in spite of there being sharp differences on other issues. Indeed, many who will today be arguing — within the Congress, say — against cooperating with the Government on any issue are ones who, when it comes to Pakistan, are most energetic in arguing that we must keep identifying areas on which we can engage it in joint action inspite of what it is doing in Kashmir, and the rest. But when it comes to cooperating with the government of their own country, even when it seeks to further policies they had themselves initiated, Congressmen will think it perfectly in order that they hold back till it interferes in the judicial process and has a document which is before the courts altered in the way they specify.

As all parties are in office somewhere or the other in the country, and as all of them are therefore disabled by such conceptions of what the proper role for an opposition is, all have cause to revise their conduct. The cure liable to be more effective is for people to be alert, notice who is stalling essential legislation or policies, and for what reason, and punish him accordingly.

Governments too would do well to change their ways. At least in five respects. All too often, they lose interest in a remedy the moment it has been enacted. Mr. N. Vittal, the Chief Vigilance Commissioner, gives a telling example. In 1988, Parliament passed the Benami Transactions (Prohibition) Act. It was acclaimed to be a decisive step in tackling corruption — indeed, so urgent and vital were its provisions acclaimed to be that they were first introduced by way of an Ordinance. Clause 5 of the Act specified that a procedure would be prescribed for acquiring property under the Act. Eleven years have gone by, no procedure has been prescribed. Governments have forgotten all about the Act. And not just governments: the other day when I referred to the Act and its fate in the Rajya Sabha, it was evident that MPs too had not bothered to check up on what they had passed. The first point therefore is: follow through on what you get through Parliament, follow through on the schemes you launch.

The second lesson, equally elementary, is about existing institutions. Every government feels impelled to launch new schemes, to set up new institutions. But the need today is to energize existing institutions. It is good that the Government will be introducing legislation to set up the Lok Pal: the Bill has been in the works for thirty years, and this will be the seventh version of the Bill. So, it is good that at last the law will be passed, and the institution will be set up. But just as important is to activate the Lok Ayuktas: in state after state, they have been rendered moribund. Why not call a conference of existing and past Lok Ayuktas, garner their proposals to make the institution functional, and create public opinion for those changes to be enacted? Similarly, I was astonished to learn the other day that the Comptroller and Auditor General has a staff of twenty thousand persons. They produce over a hundred audit reports every year. These run into 15,000 to 20,000 pages. They are packed with details — often, as we have seen in the case of Bihar, with details of the most alarming kind. But can any one recall a single consequence which has followed as a result of these prodigious labours? The cure would not be to set up yet another institution, but to get together with present and past CAGs and take steps which would make the work of this institution fruitful.

The third lesson is about the new institutions we set up. Unable to improve existing institutions, we set up some new one. Unable to get existing courts to speed up, we set up Special Courts, unable to get states to act reasonably on sharing river waters we enact the Inter-state River Water Disputes law. But the manner we provide for the new institution to function is exactly the manner which has paralysed the old institution. The procedural regulations that Special Courts must adhere by are exactly the same as the regulations which clog existing courts. The personnel who man the inter-state river dispute tribunals are just the same as the ones that man existing courts: they bring to their new task the same approach, the same fixation on legalisms, on the date of this notification as against that one which hobble our courts. For the new institution to be different, its personnel, the procedural rules that are to govern its functioning, its entire ethos have to be radically different.

Fourth, the solutions must be on an altogether different scale, they must be of an altogether different kind than the ones to which we naturally gravitate. The backlog in courts? As a great concession we agree to the setting up of a dozen courts. But the Chief Justice was mentioning the other day that the requests which are pending for additional courts already total over 4,500. Setting up a dozen more courts — and that too after years and years of the files going up and down — is as good as doing nothing. Similarly, to get the inter-state water disputes machinery out of the current rut, we need to man the tribunals with persons whose entire approach will be different: who will craft design solutions rather than pronounce awards that hinge on legalisms.

And when we do alight on a solution, as Montek Ahluwalia with his vast experience points out, we must not look upon it as set in stone. That is the fifth lesson. As new technology beckoned, a new Telecom Policy was announced in 1994. But technology changed so fast, that a newer policy was required by 1998. The steps which have been taken under it have already had to be altered twice. But technology is continuing to evolve at a dizzying pace: the technology to transmit voice over Internet with distortion is almost at hand; you will soon be able, therefore, to talk to persons overseas at the cost of a local call; that will devastate the finances of existing long distance operators. And so we can be certain that an entirely new Telecom Policy will be required three-four years from now. If we hold up that new policy on the old supposition that the existing policy had been announced just a short while ago, or if allegation-mongering inhibits governments from attempting new formulations, we will be enlarging the gap between us and the rest of the world.

Hence: when you pass a law, when you set up an institution, look back and see how it is working; instead of setting up new institutions, where possible energize existing ones; when you set up new institutions, ensure that their personnel, their operating procedures, their entire thinking is new; think anew repeatedly, and each time at a speed which will, at the least, match the progress of technology.
* * *

Congress in the throes of death

By Kedar Nath Pandey

Under instructions from the high command, Congressmen are in a mood of introspection. After a stunning defeat in a do-or-die battle in which they played all their trump cards with fervour, an introspection seems to be in order. Even otherwise, there is little else they can do at the moment.

It is interesting to find Congressmen in a learning mode. But doubts persist about their ability to draw right lessons. Consider, for example, Kamalnath's call for infusion of young blood in the party at high levels. Either he is being naive, or indulging in shadow boxing. For politics is a field where age (young or old) by itself can neither be a qualification or a disqualification.

Having given up the habit of thinking as a wasteful pursuit long ago, the only determined action that comes to their mind is resignation. In a curious replay of the drama that followed the revolt of Sharad Pawar and others, there has been a spate of resignations from party office bearers.

Pranab Mukherjee, Ambika Soni and Oscar Fernandes, the general secretaries who did not move out of their office for a single election meeting, who have no mass base and who cannot win any election, have accepted moral responsibility for the party's debacle and quit. Some chief ministers, PCC chiefs and other functionaries have also put in their papers. And then comes the master gesture from the top. In a well-drafted speech, Sonia Gandhi has expressed her willingness to accept any action that the party may take against her. "I have no hesitation in acknowledging that the prime responsibility for the poor performance of the party is mine. And I am more than willing to accept whatever judgement or action that the party chooses to pass or take," she has said.

Unfortunately for the Congress, these actions do not carry conviction. It looks more like a tussle between the coterie around Sonia and others. Resignations of party functionaries are inspired more by desire for survival or ascendance, and less by any concern for intra-party democracy.

As for Sonia Gandhi's gesture, it is actually pre-emptive move in a damage control exercise. Before anybody in the party can say or even suggest that the introspection should begin at the top, that as the star campaigner of the party who had been projected as the future prime minister she should own up the defeat, she has said in effect, "OK, here I am, Punish me if you can."

If she were sincere in her remorse, she can relinquish all the party posts including presidentship and CPP leadership, she should return to the government the numerous family trusts funded by taxpayers but fraudulently converted into private fiefs, and give up the expensive security arrangement and live like a private citizen. All these actions would immensely raise her stock and benefit the party. Certainly, no Congressman can ask her to do any of these things and hope to survive in the party. Sonia Gandhi knows this and, therefore, has asked (or dared) the party to take any action against her.

There is no sign that the gravity of the party's worst ever performance in elections and an even worse future staring it in the face has sunk in the minds of partymen. The Congress has been punished for its arrogance bordering on utter contempt for the people. It distorted facts, broadcast outright lies, offered a thoroughly unqualified woman as the only hope for the country and expected the people to forget all their concerns and vote for it. Common people regarded Kargil as a striking victory for the country; Congress decreed it was a shameful failure. Sonia Gandhi's foreign origin was a non-issue, it told the people.

Since the name of Congress has become synonymous with corruption, it sought to tarnish everybody with the same brush by alleging a scandal almost everyday: Bhagwat, a Guruswamy, telecom policy, telephone exchanges, sugar, wheat, aeroplanes, a category III flat for PM, sugar again..... Its campaign preferred negative over positive, hatred over love and fear over hope. Behind this kind of campaign lies its view of the truth: Truth is what serves us at the moment. And a contemptuous view of the people: They have a limited understanding and an even more limited memory, that if you repeat any lie often enough, they cannot but believe it.

People have given their verdict. They have said that they are not impressed by the Gandhi brandname, that they can see through pretensions and falsehoods.

It is true that local factors and caste equations played a very important role in a number of constituencies, that Congress' vote share has edged up, that it did unexpectedly well in Karnataka and UP. But then local factors daunted other parties as well, BJP's vote share declined because it contested fewer seats and Congress did worse than expected in more states. Congressmen can ignore that larger picture only at their peril.

Some commentators have urged Congress to spell out its policies more clearly, but there is little in Congress policies to distinguish it from, say, BJP (minus Hindutva) or TDP. Swearing by old slogans and promises cannot reverse the decline, because what matters is credibility and capability to deliver on the promises.

The political fragmentation of the country, visible in the growing clout of regional parties and the large number of small parties making it to Parliament, is a reflections of social fragmentation. The society is divided along caste, communal and regional lines because there is no idea, ideal or leader that can persuade the people to put aside their sectional interests for the sake of a larger common goal. Freedom movement under Gandhiji provided such an ideal and leadership in pre-independence era and Pundit Nehru in the post-Independence period. That the results of his policies were not entirely wholesome is another matter. The point is that he and later Indira, was able to carry the people along.

Sonia Gandhi (or for that matter, Priyanka or Rahul) is in no position to step into their shoes. The only subject on which they talk coherently is the Family. But for crores of young voters, Indira is now a distant memory and Nehru a mere name.

At the same time, by its very nature, Congress cannot function as a party or sectional interests. Even if it wanted to, it cannot compete with Maywatis and Mulayam Singhs on their own turf.

Many Congressmen pin their hopes on Priyanka in whom they see a reincarnation of Indira. However, even original Indira would have found it impossible to put together again the winning social alliance (Brahmins, Muslims, Dalits and tribals) that she inherited from her father. The hollowness of her Garibi Hatao slogan was evident even in her own lifetime. And we must also reckon with other Congress leaders who are young, ambitious, capable and have a longer and better record of public life. Will they agree to remain lifelong palanquin-bearers of dynasty?

The only hope for Congress lies in the mistakes that the new government may make. Even on this front, the chances are not bright. All the allies of the BJP, especially the bigger ones like TDP, BJD, DMK, and JD(U), have a solid stake in durability and performance of this government. Jayalalitha's fate is before them. While they will try to extract a maximum price for their support, they cannot afford to wreck it.

It is true that the Congress is the only party whose flag is visible in every state. But the flag is in tatters and its colours have faded beyond recognition. This is because Congress can function only as an umbrella party under a charismatic leader with all-India image. Today, it has no such leader and no such umbrella to offer.

If the above analysis of the Congress predicament is not too widely off the mark, the party is in the throes of a slow-motion death. If the Vajpayee government manages to last for full or nearly full term, the Congress as we know it now may not be around in the next elections. INAV

Boom ahead for Indian software

By Radhakrishna Rao

Indian exports recorded impressive increase in 1998-99 reaching 3.01 billion U.S. dollars as against 1.81 billion U.S. dollars in the previous year. According to the Electronics and Computer Software Export Promotion Council (ECSEPC), IT-related services, E-commerce and value - added products contributed to the sharp increase.

The prospects in the current financial year, 1999-2000, for the sector are even brighter. Exports in the first quarter of the current year (April to June 1999) were estimated at Rs. 2,270 crore. The National Association of Software and Service Companies (NASSCOM) estimates software exports are growing at a healthy compounded annual growth rate of 55 per cent.

The year 2000 conversion projects (Y2K) accounted for one-fifth of the total software exports from India in the last fiscal. Since 1996, the Indian software export industry has executed more than two billion U.S. dollars worth of year 2000 conversion solutions.

Vigorous efforts are being made to diversify the 'range and sweep' of the Indian software exports. Currently, Indian software exports are dependent on the U.S. market, which accounts for more than half of the total software exports from the country. The industry is actively exploring markets in Western Europe and Japan. The share of software exports to West European countries has touched almost 30 per cent. The industry is actively looking for business in Australia, Canada and countries in the Pacific region.

While, Karnataka, Tamil Nadu and Andhra Pradesh have already emerged as leading exporting states, serious efforts are on to make Kerala a software centre. Despite stiff competition from the historic city of Hyderabad, Bangalore continued to account for nearly half of the total software exports from the country.

No wonder, the widely-circulated 'Newsweek' magazine featured Bangalore along with Cambridge, Tel Aviv, Seattle, Singapore and Boston as one of the six hottest high-tech centres shaping on the lines of Silicon Valley in the United States.

To boost the prospects of Bangalore as a 'software Mecca par excellence', the Karnataka Government has set up an office in Milpitas in Silicon Valley. This office will develop and promote IT business in and out of Bangalore and other IT centres in the State.

It is forecast the India's export of software and related services could reach 50 billion U.S. dollars before the target year 2008 if priority is given to development of value-added products.

IT industry representatives say many of the recommendations of the Prime Minister's Task Force on IT have given a boost to software exports. The Government now recognises IT as an agent of transformation of every facet of human life which will bring about a knowledge-based industry in the 21st century.

The IT policy aims to speed up development of world-class information infrastructure. This includes extensive spread of fibre optic networks, satcom networks and wireless networks for seamlessly interconnecting the local, national and global informatics infrastructure.

It also aims to provide IT for all by 2008, accelerate the rate of personal computer/set-box penetration in the country from one per 500 in 1998 to one per 50 along with universal access to Internet, Extranets and Intranets by the year 2008.

A recent study by NASSCOM says Indian software firms are poised to export software and services worth three billion U.S. dollars for Euro-related information technologies in the next three years. The main opportunities will come from banking and insurance companies, says NASSCOM chief Dewang Mehta. The Euro conversion opportunities are likely to continue beyond the year 2001, he adds.

The Indian software export industry has developed into a high profile industry providing high quality services to foreign clients and netting substantial foreign exchange for the country.

Professor Emeritus, at the Pune-based National Centre for Radio Astrophysics, Dr. Govind Swarup, has urged the Government to declare the first decade of the 21st century as the decade of information technology to encourage software exports to the tune of 25 billion U.S. dollars a year.

With the demand for software professional growing, India is likely to face a shortage of trained manpower in the years ahead. In recent years, India has become a favourite destination of computer majors and multinationals for setting up their businesses here.

Today, more than 130 'Fortune 500' companies have set up their software centres in India. Comparitively cheap labour and supportive Government policies are the factors which have attracted the foreign IT companies here. PTI Feature

 
 



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