Postal complaint
Sir,
Apropos of your
editorial "Write letters, Write"
(December 13,2001). Your editorial has
emphatically highlighted the role that can be
played by the people if they give vent to their
grievances and complaints. And Newspaper is the
best medium to project the malfunctioning of the
administration in the various Government
departments.
This editorial was
a coincidence as on the same day I lodged the
complaint with the Postal Department.
I am a regular
subscriber of the Reader's Digest Magazine for
the last four years. During this period I have
never received the subscription copies regularly.
This year I did not receive subscription copy for
the month of August 2001 and after that I
received the subscription copies for the months
of Sept. October and November 2001 respectively.
Then again the subscription copy for the month of
this month (December 2001) has not arrived yet. I
have written about this matter to the Reader's
Digest as I used to do earlier. And I know that
they will send me the supplementary copy as
usual.
Earlier I used to
think that it was due to the negligence of the
publishers itself. But on December 12, 2001 my
eyes were opened. When I saw the postman of a
particular area tearing the wrapper, tearing the
name and address of the subscriber from the
subscription copy of the Reader's Digest at the
Book shop and ultimately sold the same copy to
the shop keeper I was disturbed emotionally and
straightway brought this matter in the notice of
the concerned postmaster. No doubt he was kind
enough and for himself saw the subscription
copies of the Reader's Digest on the Book shops,
cleanly marked "Subscribers copy not for
resale". But he remarked that he cannot take
any action until and unless he caught the post
man red handed.
To bring this
menace of the sale of the subscription copies to
an end. I straightway went to the office of the
post master General, near Exhibition ground. But
he was not present there. Then I brought this
matter to the notice of his Deputy. He acted
promptly and communicated with the concerned Post
Master and asked him set his house in order. And
further advised me to register the complaint in
the office of the Senior Suptt. Post Offices,
Jammu Circle Gandhi Nagar as it was his
jurisdiction.
I have given the
written complaint to the concerned Officer with
the hope that this menace and malpractice is
nipped in the bud. And the mechanism of the
delivery of the subscription copies of the
various magazines, journals and newspapers is
streamlined, so that the reputation of the postal
Department is not made to suffer.
I hope the
concerned Department and the Ministry will look
into the process of red tapism.
Yours etc...
Mahesh Kaul,
Paloura Jammu.
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